TSB Cashback failure update 170518

dipeshv

MDMD wrote: »

Cashback paid today.

My cashback has been paid too, today with apr in the transaction details:j

molerat

So that's April out of the way. Now let's see if they can !!!! May up

eskbanker

molerat wrote: »

Now let's see if they can !!!! May up

They'll have to join the queue behind Boris Johnson and David Davis first

bubieyehyeh

trix-a-belle wrote: »

credit card cashback paid today & marked 'April', still missing cashback for May but hoping this is a sign they are catching up & that it will arrive shortly

Same for me. I did open a complaint the day before, but looks like that had no effect.

veryintrigued

veryintrigued wrote: »

Anyone else hoping TSB will (further) extend the 1% cashback from the end of June on the back of this (and the DD failure) .

Just checked my email from the 10th March 2017 when the offer was extended for a further 16 months i.e. With only three weeks notice.

Fingers crossed this could still happen.

Elvie100

Still nothing for April for me, but they do still say they are working to pay people shortly. Perhaps if alphabetically doing it, I am near the end :-)

SuiDreams

Anyone received their cashback for May as yet?

dipeshv

SuiDreams wrote: »

Anyone received their cashback for May as yet?

No not yet, the FAQ on TSB's website states the following - hopefully it will be paid by the 15th:

"I’ve not received the right amount of cashback
We're aware that some customers didn't receive the right amount. We're very sorry. We've now made a second payment into your credit card to make up the difference.

The cashback payment is back to normal now and you'll receive it by the 15 June."

dipeshv

Has anyone had the May cashback yet? I haven't had anything even though it was supposed to be paid by today:sad:

pochisoldi

dipeshv wrote: »

Has anyone had the May cashback yet? I haven't had anything even though it was supposed to be paid by today:sad:

Nothing here.