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MSE News: TSB customers STILL unable to use online banking after weekend upgrade

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Comments

  • Mchambers
    Mchambers Posts: 1,054 Forumite
    kidmugsy wrote: »
    I tried a few transactions today, the first non-automated ones since before the outage. All seemed well until it wouldn't let me log off.

    I'm pretty keen to restore the balance in the accounts and get back to normal. Any chance?

    It will be a long wait for this to be sorted. Great cos it will mean loads of wonga for me in compensation,
  • Cotta
    Cotta Posts: 3,667 Forumite
    Mchambers wrote: »
    It will be a long wait for this to be sorted. Great cos it will mean loads of wonga for me in compensation,

    I'm certainly not speaking with any authority, however expecting significant amounts of compensation may lead to disappointment. I predict that along with the 5% interest rate they will offer a small blanket sum for instance £30 (I'm not saying that's the exact number). I also say this as someone who has been impacted by the problems and I currently cannot access my account, however I am also a realist.
  • eskbanker
    eskbanker Posts: 37,647 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Cotta wrote: »
    I am also a realist.
    Not a word that's likely to be in the vocabulary of a certain fantasist round here! ;)
  • RedRuby_2
    RedRuby_2 Posts: 122 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Has anyone received their £5 monthly reward for using their TSB credit card?
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    Do not know as I am not logging in until TSB confirm that is is fixed.
  • molerat
    molerat Posts: 34,791 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RedRuby wrote: »
    Has anyone received their £5 monthly reward for using their TSB credit card?
    Why haven't I received my 1% Plusness cashback?


    We've had a technical issue that's meant we're making the payment to you later this week. We're sorry about that but you will have the cashback by the end of this week (18th May).
    From the Q&As.
  • eskbanker
    eskbanker Posts: 37,647 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Mchambers wrote: »
    Do not know as I am not logging in until TSB confirm that is is fixed.
    head-in-sand.png
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    I am not doing anything until TSB fix their mistake. Should be nice easy money.

    My next target is Barclays Rewards. Should be nice and easy.
  • beanielou
    beanielou Posts: 95,999 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    eskbanker wrote: »
    head-in-sand.png

    :rotfl::rotfl:
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
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  • Cotta
    Cotta Posts: 3,667 Forumite
    Mchambers wrote: »
    I am not doing anything until TSB fix their mistake. Should be nice easy money.

    My next target is Barclays Rewards. Should be nice and easy.

    How much are you expecting?
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