MSE News: TSB customers STILL unable to use online banking after weekend upgrade

TSB customers are experiencing problems using online banking and the bank's mobile app on Monday morning - more than 12 hours after a planned upgrade was supposed to finish...
Read the full story:
'TSB customers STILL unable to use online banking after weekend upgrade'
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply.
Read the latest MSE News
Flag up a news story: [email protected]
Get the Free MoneySavingExpert Money Tips E-mail
«13456761

Replies

  • CaddymanCaddyman Forumite
    342 Posts
    Tenth Anniversary 100 Posts Combo Breaker
    ✭✭
    23/4/18 @ 18.46 hours, I accessed my TSB current account on my iphone using the mobile banking app, and no issues for me whatsoever. ;)
  • gallifreyangirlgallifreyangirl Forumite
    135 Posts
    Part of the Furniture 100 Posts Combo Breaker
    Lucky you I can't access my TSB account.
  • soulsaversoulsaver Forumite
    4K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    @ Callum
    Hope you'll remember to change the title of this thread when TSB on-line starts working again..
  • CheapskateCheapskate Forumite
    1.7K Posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    ✭✭✭
    2.50pm Tuesday - still unable to log in to online banking, either through the app or on computer. Distinctly unimpressed!! We use this account to feed our Paypal account for hubby's business - if he can't pay suppliers, he loses work!!
    Jan 2021 GC £11.70/£300
    2021 mission declutter& clean 53/2021
    Jan NSD 7/31
  • colstencolsten Forumite
    17.6K Posts
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    ✭✭✭✭✭
    Cheapskate wrote: »
    2.50pm Tuesday - still unable to log in to online banking, either through the app or on computer. Distinctly unimpressed!! We use this account to feed our Paypal account for hubby's business - if he can't pay suppliers, he loses work!!
    Never rely on just one bank account. Have at least two, with different financial institutions, or some other alternative source of cash.
  • teddysmumteddysmum Forumite
    9.4K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭✭
    For us it's only savings account for us, but if this carries on well into next month they will take current account money at 3% to pay a standing order to a savings account paying 2%, which is normally externally funded.
  • CheapskateCheapskate Forumite
    1.7K Posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    ✭✭✭
    colsten wrote: »
    Never rely on just one bank account. Have at least two, with different financial institutions, or some other alternative source of cash.

    We can find another way around it, it's just going to mean some work tonight! More concerned that we can't check whether the a/c will go overdrawn as we can't feed money into it.
    Jan 2021 GC £11.70/£300
    2021 mission declutter& clean 53/2021
    Jan NSD 7/31
  • edited 25 April 2018 at 1:12AM
    robin58robin58 Forumite
    2.8K Posts
    edited 25 April 2018 at 1:12AM
    colsten wrote: »
    Never rely on just one bank account. Have at least two, with different financial institutions, or some other alternative source of cash.

    Totally Agree.

    I learnt this the hard way in the 90's, when I could not access my money from my only current account. I used to work late. When I went to my then bank atm after work, I was unable to get any money because the bank was 'balancing the banks accounts'.

    Now I have 2 current accounts, 2 credit card and access to cash from 2 saving accounts, all with different providers. If a problem occurs like the TSB fiasco, I can at least pay by an alternative source.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!! ;)
  • SuperscroogeSuperscrooge Forumite
    1.2K Posts
    Tenth Anniversary 1,000 Posts Name Dropper
    ✭✭✭
    Just logged on this morning and TSB online banking is now working fine.

    Hope I've not spoken too soon ;)
This discussion has been closed.
Latest MSE News and Guides

Stoozing, sublets & summer sips

This week's MSE Forum highlights

MSE News

Martin Lewis quizzes Rishi Sunak

Watch the cost of living support Q&A here

Join the MSE Forum discussion

48 craft beers for £50 delivered

One-off bundle for newbies. Excludes Northern Ireland

MSE Deals