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MSE News: TSB customers STILL unable to use online banking after weekend upgrade
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Don’t be surprised if you receive a letter from TSB any day now awarding you additional compensation because a review has shown inconsistencies.
Nice little Christmas bonus!0 -
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OOh I hope so though I doubt it.I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
"A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
***Fall down seven times,stand up eight*** ~~Japanese proverb. ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
One debt remaining. Home improvement loan.0 -
Tried to log in on Wednesday, when logged in it said on the screen 'You have no permissions for that operation'. Telling me the same thing now. Anyone else having problems?0
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TSB parent company have given up and ate going to outsource their entire operation to IBM at a cost of 1 billion....
"TSB parent, Spain's Banco Sabadell, has signed a €1bn group deal with IBM to build and run its entire banking infrastructure via a private cloud among a raft of other services – the outage-hit UK arm has told The Register.
The decade-long agreement will provide a much needed shot in the arm for Big Blue's hard pressed Global Technology Services (GST), and is designed to shore up TSB online banking services.
The head of comms at TSB, Supreet Thomas told us the contract means "IBM will be the main provider around technology services and our cloud strategy", and confirmed the nine-figure valuation penned by Sabadell.
She was unable to confirm the cost element for TSB, but estimated it at millions of pounds."0 -
They are opening a new IT site in Edinburgh.I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
"A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
***Fall down seven times,stand up eight*** ~~Japanese proverb. ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
One debt remaining. Home improvement loan.0 -
Must just be me but I've never had technical issues with TSB. Never had online issues. Always had great customer service in branch.0
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20SmthngSver wrote: »Must just be me but I've never had technical issues with TSB. Never had online issues. Always had great customer service in branch.
Me too. I've been a customer for several years. Did have log in problem at the changeover time, but this was quickly solved and apart from that I've had excellent online experience and branch service.
Think I must be one of the 'silent majority'.0
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