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TSB planned outage
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To my point who has actually received compensation or goodwill from TSB?0
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While I'd agree with the general thrust of your comments, how on earth do you divine that such actions are indicative of specific political beliefs?! Or are you just using 'socialist' in the Daily Mail sense as a generic derogatory term perhaps?
It is very much a derogatory term and an opportunist swing at the typical socialist, Corbynite free stuff for everyone at the expense of those who have to pay for it mentality.
Edit: I don't read the daily mail so I can't confirm if that is the sort of comment they would print.Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.0 -
No desire to get caught up in the morality debate but curious about this bit - please elaborate on exactly how TSB ripped off taxpayers?paragon909 wrote: »Remember the banking scandals in the UK, Where the bankers i.e. TSB etc all ripped off the taxpayers.
It's obviously a matter of public record that the UK government felt obliged to buy into the Lloyds group in 2008 (which has subsequently been repaid) but you're presumably thinking of something else?0 -
I'm more of a Nationalist than a horrible socialist.
Bankers like the crash in 2008, The global financial crash because of greedy bankers.
Anyone would think TSB is owned by the British Govt today since were getting compensation. Jealousy is a bad thing.0 -
paragon909 wrote: ».......
For me £37 isn't a matter of morality. It's a matter of getting compensation for their sorry state of affairs. Plus I was inconvenienced not being able to access funds sent by a friend who mistakenly sent to TSB rather than my Santander, Making me wait till the following monday to access, And in doing so, Had to borrow money.
..........
Your lack of simple logic astounds me. You need to seek compensation from your friend as he made the mistake.The questions that get the best answers are the questions that give most detail....0 -
Not sure if you felt that was an attempt to answer the question I asked, but just in case, here it is again, with added emphasis:paragon909 wrote: »I'm more of a Nationalist than a horrible socialist.
Bankers like the crash in 2008, The global financial crash because of greedy bankers.
Anyone would think TSB is owned by the British Govt today since were getting compensation. Jealousy is a bad thing.
Please elaborate on exactly how TSB ripped off taxpayers?0 -
paragon909 wrote: »Anyone would think ValiantSon works for TSB or is a banker.
What a surprise, someone doesn't jump on the money grabbing, selfish, bank-bashing bandwagon and they get accused of working for a bank, or being a shill for them, or an apologist, etc. Seen it before, and seen other members of this forum who have a sense of morality and an ability to reason logically accused likewise.paragon909 wrote: »Remember the banking scandals in the UK, Where the bankers i.e. TSB etc all ripped off the taxpayers.
Ah, so you now think that you are on some sort of crusade! Well, you aren't. Your actions are not part of a crusade to right the wrongs of the past. You are not Robin Hood.
Which banking scandal, exactly, do you believe that TSB was part of? TSB Bank Plc was established in 2013 and was, therefore, not part of Libor fixing (UK banks implicated were Barclays, Royal Bank of Scotland and HSBC), nor sub-prime mortgage lending (Lloyds TSB was, but TSB Bank Plc is a new company), nor money laundering (HSBC). Which other "scandal" do you believe TSB to be complicit in (take care here, as libel is a civil offence)?
If one bank does something wrong, it does not mean that all banks are guilty, or do you think that all GPs are murderers because Harold Shipman was?paragon909 wrote: »Well TSB naively thought they could change systems in a weekend i.e. 5 million customers. After a full week it's still not back to full operational use.
TSB carried out a major and massive IT project. Unfortunately, the project has hit some problems and they are attempting to rectify them. IT projects often go wrong, particularly those of the scale and complexity of this one. Their testing will have told them that the task could be completed in the time given, unfortunately when systems go live it is not unheard of for unforseen issues to manifest (clearly you have never used any Microsoft software!). They have been very clear that anyone who is out of pocket will be fully reimbursed, and have also raised the interest rate paid on TSB Classic Plus accounts from 3% to 5%, and have, incredibly generously, waived fees and interests on overdrafts for April. I'd say that they have met reasonable expectation with the first of these, and gone out of their way to make amends to existing customers with the last two (in fact the last one is inexplicable, as these people owe the bank money and are being given a free ride for a month - amazingly generous).
You had no money in your account, and by your own admission, had not been out of pocket as a result, but you still believe that you deserve a payout! Staggering.paragon909 wrote: »For me £37 isn't a matter of morality. It's a matter of getting compensation for their sorry state of affairs.
Then you don't understand morality.
You can't be compensated for something that hasn't happened, i.e. loss. Here is a definition of the word for you:compensation
noun
1. something, typically money, awarded to someone in recognition of loss, suffering, or injury
You haven't lost anything. You haven't suffered (you have been mildly inonvenienced). You haven't been injured. You cannot be compensated. They have made an ex gratia payment to you - not compensation - because they are trying to engender goodwill. I think that they are wrong to do have done this. It is not compensation, and I do not believe that you were entitled to the money, nor should anyone else who has not suffered a loss seek money from them.
You cannot be compensated for their "sorry state of affairs". This is a non-sequitur.paragon909 wrote: »Plus I was inconvenienced not being able to access funds sent by a friend who mistakenly sent to TSB rather than my Santander, Making me wait till the following monday to access, And in doing so, Had to borrow money.
You were mildly inconvenienced. If you had gone to a cash point then you would have been able to withdraw the funds. You waited a whole day to get access! How terrible for you!
If you had to borrow money for those few hours then you are running your finances perilously close to ruin. I suggest you head on over to the Debt-Free Wannabe board where you can ask for advice. Or, perhaps, you are over-egging the pudding somewhat.paragon909 wrote: »As others have said, Get off your high horse and stop playing god almighty, Like your something!
:rotfl:
I am entitled to hold an opinion that differs from yours.
How, please, am I, "playing god almighty"[sic]? I expressed a view; I have not prevented you, or anyone else from doing anything.
This a personal attack, and also a pretty poorly considered one.
If you don't like me disagreeing with you then either re-evaluate your position, or ignore me.paragon909 wrote: »The CEO said were entitled to compensation, So I took him up on his offer,
No, he didn't. What he said was that anyone who was out of pocket (i.e. had suffered a loss) would be reimbursed. Indeed, his exact words were, "no one will be left out of pocket". He didn't say anything about all of the bank's customers being invited to jump on the outrage wagon and demand "compensation".paragon909 wrote: »TSB could have refused. They didn't!
Yes, they could have refused, and I think that they should have done. I do, however, understand why they didn't. Nonetheless, this doesn't make it right.paragon909 wrote: »Deal with it.
Once again, just so we are clear, I am entitled to hold a different view from you. Deal with it!0 -
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ValiantSon wrote: »If by that you mean people who are capable of writing in coerent English and setting out a clear and logical argument, then yes.
coerent English? :rotfl:0
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