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TSB planned outage

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  • polymaff
    polymaff Posts: 3,950 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    polymaff wrote: »
    Just had the TSB email:

    "For Classic Plus customers ... to show how grateful we are for your loyalty and patience, we are also increasing the interest rate on our Classic Plus account from 3% to 5%. We promise this won't be taken away after a year."

    So, will they keep whatever that promise means? :)
    Meaning:- They are not promising that it won't be taken away before the year mark?

    Exactly. :rotfl:

    Brief, unambiguous use of language. RIP circa 1965 !
  • Ashen
    Ashen Posts: 593 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Seems to me it's written to present it as being better than the other current account with interest of 5%, Nationwide, who take that 5% away after a year.
  • beanielou
    beanielou Posts: 95,488 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Yet more time wasted trying to get through to ask about my now non existent credit card.
    I am getting so bored of all this malarky.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • Smudge's_Lot
    Smudge's_Lot Posts: 84 Forumite
    Part of the Furniture 10 Posts
    Still cannot access online bank account for me or my mother, 11 days later.....
  • mgdavid
    mgdavid Posts: 6,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still no problems here; straight in just now from PC, accounts visible, mini statements work, interest has been added, transfers in and out all done OK.
    The questions that get the best answers are the questions that give most detail....
  • alluring29
    alluring29 Posts: 114 Forumite
    I thought everything was sorted, today my debit card is being declined. I can't take anymore, time to move banks.
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    well its all going off in here isn't it !!

    I use my TSB account very infrequently now its only faster payments that seem to be an ongoing problem for my account. I'm still awaiting a reply to my complaint regarding the outages they are probably hoping most people forget about any complaints they have made.
  • xylophone
    xylophone Posts: 45,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I can access my account but cannot make faster payments- relative reports the same problem.
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    Im still unable to see my credit card online/via the app, and not yet got through on the phone, I don't know if my payment has gone out of my debit card as I don't use the account card.

    Hopefully the payment has gone through okay, and if not its not sent to the credit files as a late payment, as the money in in the account, (I made payment to cover it on the Thursday)

    Fingers crossed it will be okay (eventually) they must have a big back log of issues to fix.

    ** I am able to log into the app but when I got to make any transactions or check my balance in my debit card I am thrown out with a error message...

    I dispare, and I'm glad my interest free period is due up, and ill be paying off the credit card and its one less thing to worry about. I cant have issues on my credit file in the role I'm in, so I hope things get sorted.

    Westie983
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
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