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TSB planned outage

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Comments

  • Cotta
    Cotta Posts: 3,667 Forumite
    Mchambers wrote: »
    Not correct. They can send you an 8-week holding letter. They will have to do this cos they have so many complaints.

    You can only go to the FOS after you have got a final response letter from TSB.

    I still reckon they will give a default redress to all complainants and then look at more complex cases.

    I believe the default redress is the 5% interest rate.
  • PaulB79
    PaulB79 Posts: 99 Forumite
    Is anybody else not getting the 'save the change (pennies)' credited after each debit card payment? I haven't had anything credited to my savings account since 17 April.

    Thanks
  • MABLE
    MABLE Posts: 4,236 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MABLE wrote: »
    Well I can now access the login page but keeps telling me the login details are incorrect but nothing has changed. I tried to rectify online but comes up with out of date telephone numbers for me.

    I tried to ring but the wait time is 30 minutes.

    UPDATE.

    I made a complaint and received a payment of £25.00 for the inconvenience.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    MABLE wrote: »
    UPDATE.

    I made a complaint and received a payment of £25.00 for the inconvenience.

    Well done. It proves MSE were right to complain with regards inconvenience.

    I am awaiting for them to compensate me.

    I have a new complaint with regards Barclays Blue Rewards.

    Both will be nice easy money.:D:D:rotfl:
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    Mchambers wrote: »
    Well done. It proves MSE were right to complain with regards inconvenience.

    No it doesn't. You seem to have a very tenuous grip on the nature of proof.
    Mchambers wrote: »
    I am awaiting for them to compensate me.

    But you haven't made a complaint yet. You keep [STRIKE]boring[/STRIKE] telling us that you aren't going to complain until they make an announcement that all of the problems are now resolved. You can't be waiting for compensation unless you have made a complaint. Perhaps this is yet another example of you making things up as you go along and forgetting what lies you have previously told.
    Mchambers wrote: »
    I have a new complaint with regards Barclays Blue Rewards.

    Of course you do, and I'm sure that this one is just as real as all of the others.
    Mchambers wrote: »
    Both will be nice easy money.:D:D:rotfl:

    Yes, in fantasy, anything is possible.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    ValiantSon wrote: »
    No it doesn't. You seem to have a very tenuous grip on the nature of proof.



    But you haven't made a complaint yet. You keep [STRIKE]boring[/STRIKE] telling us that you aren't going to complain until they make an announcement that all of the problems are now resolved. You can't be waiting for compensation unless you have made a complaint. Perhaps this is yet another example of you making things up as you go along and forgetting what lies you have previously told.



    Of course you do, and I'm sure that this one is just as real as all of the others.



    Yes, in fantasy, anything is possible.

    Valiant or whatever your name is.

    I complained weeks ago and I will get compensation as part of my complaint was inconvenience.

    I won't login to TSB until they advise it all fixed.

    Nice easy money.:D:D:rotfl:
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    Mchambers wrote: »
    Valiant or whatever your name is.

    I complained weeks ago and I will get compensation as part of my complaint was inconvenience.

    I won't login to TSB until they advise it all fixed.

    Nice easy money.:D:D:rotfl:

    Of course you will.
  • pochisoldi
    pochisoldi Posts: 341 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Mchambers wrote: »

    I won't login to TSB until they advise it all fixed.

    Nice easy money.:D:D:rotfl:

    I can see it now, logs in mid May 2019 to find out how much interest for his 2018/19 tax return and finds out that his account was cleaned out 12 months earlier.
  • vikkiew
    vikkiew Posts: 126 Forumite
    Seventh Anniversary 10 Posts
    Complained for late payment of bills 2 weeks ago haven't heard back.
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