TSB planned outage

msallen

I can login OK now, but my credit card account isn't listed (my others are all OK).

I'm sure it will all be resolved soon.

Lomcevak

I can now log in, but it is amazing slow - logging in shows a blank page for around a minute, and if I click on one of my accounts on the main page, it takes more than thirty seconds to show me the list of recent transactions.

MABLE

The reason for the m/work is to separate from the Lloyds Bank platform to a stand alone one.

paragon909

I can't stand this new update they have done.

I don't like the loading image that constantly appears, OR everytime you click a page you are hit with a screen before it loads or goes, So slow and not good.

Spreadsheetman

I just tried to log in to my account - it's so slow and the pages only partially load. Good job I don't need to do anything urgent as it's pretty broken IMO.

veryintrigued

The curious in human nature means that even those that don't need access might try after seeing reports like this:

http://www.bbc.co.uk/news/uk-43860449

You'll also get those that are less curious and simply see this as an opportunity for compensation.

I feel for those at the sharp end attempting to correct this implementation - it'll have been a long, long weekend....

Herbalus

veryintrigued wrote: »

I feel for those at the sharp end attempting to correct this implementation - it'll have been a long, long weekend....

No need to feel too sorry for them - according to some reports on Twitter, the IT engineers left at 6pm on Sunday because that was the end of their working day!

Or so said somebody on customer service desk apparently.

veryintrigued

Herbalus wrote: »

No need to feel too sorry for them - according to some reports on Twitter, the IT engineers left at 6pm on Sunday because that was the end of their working day!

Or so said somebody on customer service desk apparently.

Is this fact or just conjecture by you and others?

In any case the team(s) having a break and coming back refreshed after x hours and days such that they can work through the issues in front of them might well have been the sensible decision on a way forward.

The fact is that you can throw all the people you want at these issues the knowledge on specific problems may well lie within a few key people.

What would you prefer them to work constantly for days without a break?!

molerat

Service Unavailable - DNS failure

https://internetbanking.tsb.co.uk/sorry.html

Peter6268

Just tried to log in, all I now get is:


Sorry, Internet Banking is currently unavailable.

We're carrying out essential maintenance so please try again later. We're sorry for any inconvenience.




Oh well, I will try again later.