Tesco's/Highview Parking PCN

Guys_Dad

Umkomaas wrote: »

HV charges are almost always dropped when they see a forum template. Usually within 48 hours, the quickest turnaround was within 2 hours.

What's not to like?


There's a bit more time for the OP to read around and get some understanding, but in most cases you are right GD - that's why POPLA appeals often need disproportionate handholding.

Don't get me on to the way the forum has morphed into a free legal advisory service being diverted increasingly into court-related issues and procedures. I've generally drawn my line in the sand there, I'm afraid.

We are not going to fall out over this. With HV, I agree that they are one of the softest PPCs. But I believe in killing things at the earliest opportunity with non-disputable points like out of time. Now I know that IAS ignore this and go for the probability keeper was driving but POPLA have not yet sunk quite so low.

Unfortunately some people, as you will know from being on here for so long, chicken out and pay whatever, even after the help they get from here. And for some, the appeal being turned down at square one is the surrender point.

Most of the cases on here, if going to court, would need a judgement based on the views taken by the judge on the evidence. But a clear failure to follow the strict requirements of POFA does not require the same interpretation of the opposing evidence by the judge. The law is the law. Most PPCs will see that and rarely do out of time cases proceed to court. Or even POPLA.

That is why I always recommend the blue template for cases where the motorist has no solid, indisputable golden ticket but advise using the golden ticket at the earliest opportunity and I think that maybe a golden ticket template would be a welcome addition to the NEWBIES thread.

But as I said, this is HV and OP should win on initial appeal whatever they write. :beer:

Coupon-mad

I like your thinking Guys Dad, but if I added a 'golden ticket' template example, we would go back to the tedious 'which of the two templates do I use?' rubbish. Hence why I created just one.

If I was helping a friend I would use a specific POFA one for a golden ticket, pr would write one from scratch and have a bit of sarcastic fun with the PPC (have done loads of times!). But it's not needed here, people need to find a single template, grab it and go.

Sorry, but my time is stretched enough on here as it is!

Mine too!

longwalks1

Thanks again all

Well, still no reply from HV as of yet (Monday 10.40am) but not expecting a miracle from them (although the 2 hour record did sound a pleasing outcome!) so will wait and see and keep you all updated.

Re the DVLA and asking who requested my details, should i just email their customer services dept? Or complaints?

Fruitcake

britishboy wrote: »

Thanks again all

Well, still no reply from HV as of yet (Monday 10.40am) but not expecting a miracle from them (although the 2 hour record did sound a pleasing outcome!) so will wait and see and keep you all updated.

Re the DVLA and asking who requested my details, should i just email their customer services dept? Or complaints?

No, this must be done by post as explained in the link you were given in post 16. Ensure you state that you understand this service is free to you.

Ian011

britishboy wrote: »

Payment of your notice can be made by credit card on the automated payment line: 0844 371 8784, or by cheque or Postal Order sent to: PO Box 3573, Barnet, EN5 9QA

It is quite simply illegal to offer a premium rate 0844 number for this, and due to BIS regulations this has been the case since 13 June 2014.

It is also a breach of Ofcom regulations to fail to declare the premium rate call charges immediately alongside the 0844 number.

longwalks1

Hi all
Got a reply today, fairly standard Im guessing, here it is:

Dear Sir/Madam,

Thank you for your correspondence relating to your Parking Charge Notice (PCN).

Further to your representations, we have investigated your claims and can confirm that your Notice has subsequently been cancelled in full and no further action will be taken.

Yours faithfully,

Highview Parking Ltd.


Should I reply to explain that the 0844 premium rate number is illegal, just to make a point/be a thorn in their side?

Also I will contact DVLA to ask who requested my details, should I ask HV how Tesco got my details too?

Open to all answers, Im just in an awkward mood today and want to make things difficult for them

Umkomaas

Should I reply to explain that the 0844 premium rate number is illegal, just to make a point/be a thorn in their side?

Report that to Trading Standards, HV unlikely to do anything about it. You could cc HV into your TS complaint, much more likely to give them something to think about than you writing directly to them.

Also I'll contact DVLA to ask who requested my details, should I ask HV how Tesco got my details too?

They were quite content to make life difficult for you, so why not return the pain. Ask the DVLA to investigate and find out exactly what has been passed by HV to Tesco, as you believe it might have violated your rights under the DPA.

Told you you'd get a cancellation - well done, but the 2-hour record still stands!

longwalks1

I love people like you Umkomaas

beamerguy

britishboy wrote: »

Hi all
Got a reply today, fairly standard Im guessing, here it is:

Dear Sir/Madam,

Thank you for your correspondence relating to your Parking Charge Notice (PCN).

Further to your representations, we have investigated your claims and can confirm that your Notice has subsequently been cancelled in full and no further action will be taken.

Yours faithfully,

Highview Parking Ltd.


Should I reply to explain that the 0844 premium rate number is illegal, just to make a point/be a thorn in their side?

Also I will contact DVLA to ask who requested my details, should I ask HV how Tesco got my details too?

Open to all answers, Im just in an awkward mood today and want to make things difficult for them

Great to see it was cancelled :T

Going back to the start of this thread.....

Highview accessed your details once and warned against
further infringment
This was done on a Tesco letterhead which probably means
that Tesco pimp out their letterhead to a scammer

Highview retained your information without your permission
and then issued a charge reminding you that you have
already been warned ?

The DVLA will tell you when they first accessed your data
for the VRN.

Tesco need to explain what is happening regarding
your personal data.

900 plus have read this read, it's enough to put anyone
off shopping at Tesco whilst they employ a scammer
to patrol their car park ......

OR .. was it the fact that Tesco staff have cameras that
send the info to Highview ?????

Umkomaas

britishboy wrote: »

I love people like you Umkomaas

That's what Mrs U says too. Well, not so much of the 'people like you' (hopefully!)

I'll show her this thread - could be on to a winner tonight! :rotfl: