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Vodafone appearing on credit report

edited 30 November -1 at 1:00AM in Credit File & Ratings
89 replies 11.6K views
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Replies

  • My original order was screwed up, so ended up having to place it again. After leaving in March I still have two Vodafone accounts showing on my credit report...
  • Hi All

    Same issue. Vodafone appearing on credit report as active credit years after cancelling. Have reported via Lee's link but not much hope of resolution given how many months (13!) it took to get them to let me leave my contract!

    Cheers

    David
  • Hi,

    I want to apply for a mortgage and have noticed my old Vodafone account (from around 4 years ago) is still showing up on my Credit Score!

    It is showing £0 but was updated as recently as August 2019. I never missed a payment and I left them officially, or so I thought, when my contract ran over it’s agreed length into a rolling contract.

    After saving for so long I really don’t want this to delay any mortgage applications.

    Cheers.
  • boo_starboo_star Forumite
    3.2K posts
    Part of the Furniture 1,000 Posts
    ✭✭✭✭
    Hi,

    I want to apply for a mortgage and have noticed my old Vodafone account (from around 4 years ago) is still showing up on my Credit Score!

    It is showing £0 but was updated as recently as August 2019. I never missed a payment and I left them officially, or so I thought, when my contract ran over it’s agreed length into a rolling contract.

    After saving for so long I really don’t want this to delay any mortgage applications.

    Cheers.

    It won't. Stop worrying.
  • Hi I have been contacting Vodafone for the last few weeks now as I have looked at getting credit my score has went from excellent to poor because Vodafone has put a black mark on my credit which is really frustrating as I have been on the fone, live chat and nothing has been done the call centre in India is rediculous they just don't have any idea of what I'm talking about I need help to get this rectified

    Lisa
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • Ben8282Ben8282
    4.8K posts
    Newshound!
    ✭✭✭✭
    Weelisa wrote: »
    Hi I have been contacting Vodafone for the last few weeks now as I have looked at getting credit my score has went from excellent to poor because Vodafone has put a black mark on my credit which is really frustrating as I have been on the fone, live chat and nothing has been done the call centre in India is rediculous they just don't have any idea of what I'm talking about I need help to get this rectified

    Lisa
    Would it not have been better to start a new thread to discuss your problem?
    What 'black mark' have Vodafone put on your credit report and why?
    Excellent to poor because of one black mark ..... ?
  • Srry I am just new on the site so not got to grips with it yet 4 failed pment in Feb 2018
  • [Deleted User][Deleted User]
    0 posts
    MoneySaving Newbie
    So did you miss the payment?

    If so then the marker is correct.
  • Ben8282Ben8282
    4.8K posts
    Newshound!
    ✭✭✭✭
    Weelisa wrote: »
    Srry I am just new on the site so not got to grips with it yet 4 failed pment in Feb 2018
    ONE late payment almost 2 years ago has caused your credit score to go from excellent to poor?
    So did you actually miss the payment? If yes, there is nothing to rectify.
  • What is your issue I said 4 failed pments
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