Things can only get better

ladyholly

My gp uses an on line system to order. You cannot order by phone. It generally works pretty well. The same cannot be said for  boots. I have tried to collect over a week after the order went in and still not ready. I frequently have to wait while they do it and  get it checked.

Sun_Addict

I finally got through to the chemist and they're delivering his meds tomorrow. No such luck with the doctors, it rings then says unable to take your call right now, been doing it all day 😣

satchmo1

About 6 years ago I had a huge row with Boots Pharmacy, Southport, when they didn't have a prescription filled on time for my mum's heart medication, despite having a week to fulfil the prescription. I'm not quick to complain, but I just kept getting louder and louder in a busy store. Eventually the manager "found" a week's supply although I had to go back the following week for the rest of the prescription... which wasn't available.

I took this up with the General Pharmaceutical Council, https://www.pharmacyregulation.org/content/our-role
They visited the pharmacy, reviewed their processes and found them lacking, and ordered changes to their processes.

In contrast, our local pharmacy is very proactive, and our GP orders prescriptions online which are fulfilled either in full the same day, or in part with the remainder of the prescription being delivered the next day. They are always very cheerful, and always happy to deliver a prescription to you (although we usually opt to collect).

milann

We went through a phase of trying  different chemists. I collect -  but one in particular never had a full compliment of tablets and I’ve seen him ‘borrowing’ from customer packets - he never knew where he was up to. He had a real moan as at the time I was on Napraxon and he got his catalogue out to show me how he was loosing money on me. Needless to say I went elsewhere but they weren’t much better. Now I’m not working I’ve gone back to my old original chemist from which I changed because they weren’t open on a Saturday, which was awkward when I was working. The chemist that said I was costing him money shut down. I just phone when I’m getting low - they get it from the doctors and I pick up 👍

badmemory

Well I've never heard of that before.  I suspect he was on the fiddle & for most people who were paying for their prescriptions if they were less than the script cost he was keeping the money/difference.

beanielou

milann said:

We went through a phase of trying  different chemists. I collect -  but one in particular never had a full compliment of tablets and I’ve seen him ‘borrowing’ from customer packets - he never knew where he was up to. He had a real moan as at the time I was on Napraxon and he got his catalogue out to show me how he was loosing money on me. Needless to say I went elsewhere but they weren’t much better. Now I’m not working I’ve gone back to my old original chemist from which I changed because they weren’t open on a Saturday, which was awkward when I was working. The chemist that said I was costing him money shut down. I just phone when I’m getting low - they get it from the doctors and I pick up 👍

Blimey.
I have heard it all now!!
Loosing money!!

Sun_Addict

Happy Friday 🥂

Day off today, going to my friend’s house. Setting off shortly for a browse around the shops and a coffee first. Really looking forward to it.

Mr SA got his medication yesterday. Still not got through to the doctor though. 

The chap who did the bedroom refurb last year is coming to give a living room refurb quote tomorrow. 

Scottiedog_3

Hope you have a good day. 

Sunshine_girl2

Have a lovely day SA , enjoy your browsing. 

ladyholly

Have a lovely day SA. You certainly earn your free time.