Regular Saver Thread **New and Restarted**

colsten

That sounds dinosaurish. 

xylophone

That sounds dinosaurish. 

I have held a YBS account of one kind or another for years. I popped in to the  branch yesterday to open the RS and was told an appointment was now necessary but the assistant would check whether one was available immediately - which it was.

It still took around twenty minutes but I had time to spare so didn't mind particularly - the service was pleasant I and was offered tea or coffee.....

drphila

Anyone thinking of opening a Coventry BS account should note that it cannot be done entirely on-line. You can apply on-line but then you have to wait for the application form to be sent out, sign it and send it back - only then will it be opened.

Why you can't print your completed on-line application, sign it and send it I don't know!

ernie-money

I was just looking at opening a Penrith junior affinity rs for my son, but was wondering what happens if he turns 17 during the 5 year period..? It says that they have to be under 16 to open, but can’t see anything about keeping it open after 16, does anyone know please? 

Dandytf

+1 Virgin e-saver issue14. 2%aer.
Closed reward issue 18 to open new issue 14.
Plan to use a short term home type saving funds.
SO to be setup asap.
Enjoying online Savings.

pafpcg

colsten said:

pafpcg said:

Lucky you!  Our local YBS branch (south-east London) will only open new accounts with an appointment! The counter staff reported that their regional manager had visited and told them "appointments only"!  I handed over our completed forms with cheques and they'll ring when the account is set-up and the passbooks ready to collect.

They obviously didn't get the message....this is from their Regular Saver Issue 3 web page

Oh, the counter staff were already aware of what the YBS web-site says - when I said that an appointment shouldn't necessary, I was told about the regional manager overriding the policy.  Should I make a formal complaint and claim compensation?  Of  course not!

Two items to add to what I said earlier about our applications submitted yesterday: 
1.  The accounts were set-up yesterday and we received our passbooks in today's post!  Postmarked "Eastbourne", so must have been processsed non-locally.  A quick check on-line and the accounts were visible with the cheques credited the same day.
2.  The application forms which can be downloaded in PDF format are editable, so most of the data can be typed-in for better legibility.

xylophone

Should I make a formal complaint and claim compensation?  

I didn't think of that! Silly me..........

onwards&upwards

drphila said:

Anyone thinking of opening a Coventry BS account should note that it cannot be done entirely on-line. You can apply on-line but then you have to wait for the application form to be sent out, sign it and send it back - only then will it be opened.

Why you can't print your completed on-line application, sign it and send it I don't know!

I opened one fully online earlier this week.  

ernie-money

onwards&upwards said:

drphila said:

Anyone thinking of opening a Coventry BS account should note that it cannot be done entirely on-line. You can apply on-line but then you have to wait for the application form to be sent out, sign it and send it back - only then will it be opened.

Why you can't print your completed on-line application, sign it and send it I don't know!

I opened one fully online earlier this week.  

Me too.

torchie

Recalling my past dealings with Coventry, sometimes you can open something online and it is “approved” straight away - on other occasions as has been said, some forms get sent to you for further signing etc.  It may well depend on whether or not you have any past history with them because for a number of years in the past we held various accounts with them all in my wife’s name and when we opened a couple of new accounts recently (one in her name and one in mine), hers got an instant ok and mine went down the “We’ll send you some forms to sign” route - this was despite her not having had an active account with them for 3+ years and also on paper at least, having an inferior credit score to mine.