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  • verybigchris
    verybigchris Posts: 630 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Got a letter from Virgin today asking for their money back :(

    "When you closed your account on 22 February 2018 closing interest amounting to £45.43 was added to your account. Due to a system error, maturity interest amounting to £45.53 was also added."

    It goes on to ask for a cheque or faster payment to clear the balance. I'm tempted to be awkward about it, but I'm a big fan of the Virgin RS accounts so I'll probably do as they ask.
  • Big_W
    Big_W Posts: 148 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    verybigchris wrote: »
    Got a letter from Virgin today asking for their money back :(


    Same here - guess there will be a lot of those letters on doormats this morning....
  • B_G_B
    B_G_B Posts: 502 Forumite
    verybigchris wrote: »
    Got a letter from Virgin today asking for their money back :(

    I had not noticed until the letter arived today. In my case the interest and the extra amount were different. I have just sent a FP back.
  • polymaff
    polymaff Posts: 3,954 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    B_G_B wrote: »
    ... I have just sent a FP back.

    Subject to a significant admin charge, I hope. :)
  • xylophone
    xylophone Posts: 45,674 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had not noticed until the letter arived today. In my case the interest and the extra amount were different. I have just sent a FP back.

    With a complaint and claim for compo for having been put to the inconvenience of correcting their error?:D
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    xylophone wrote: »
    With a complaint and claim for compo for having been put to the inconvenience of correcting their error?:D

    Not another vexatious compensation claim, please. It would have taken minutes to make a faster payment. This is not grounds for compensation.
  • RG2015
    RG2015 Posts: 6,064 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    ValiantSon wrote: »
    Not another vexatious compensation claim, please. It would have taken minutes to make a faster payment. This is not grounds for compensation.
    I suspect the post was just sightly tongue in cheek. :D
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    RG2015 wrote: »
    I suspect the post was just sightly tongue in cheek. :D

    I did wonder, but nothing would surprise me anymore.
  • teddysmum
    teddysmum Posts: 9,522 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ValiantSon wrote: »
    I did wonder, but nothing would surprise me anymore.

    The clue is the smiling face.
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    teddysmum wrote: »
    The clue is the smiling face.

    You say that, but not everyone uses it in the way that you imply.
This discussion has been closed.
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