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  • Emily_Joy
    Emily_Joy Posts: 1,526 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    Frogletina wrote: »
    My Virgin store is a cashless one or I could have done that
    The one near me is cashless is well, but they do accept cheques.
  • Chadsman
    Chadsman Posts: 1,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are payments to Virgin Money regular savers made at the weekend credited to accounts on the day they are made or credited on the next banking day?
    God save the King!
    I'll save Winston Churchill, Jane Austen, J. M. W. Turner and Alan Turing.
  • quirkydeptless
    quirkydeptless Posts: 1,225 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    schiff wrote: »
    I'm in the area tomorrow morning on a different mission, so I'll pay in the second £250 in cash and sort the SO at my leisure :)

    I wish it was always so easy!


    Got my appointment for next Saturday, so I'm already 5 weeks behind you :o
    Retired 1st July 2021.
    This is not investment advice.
    Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."
  • schiff
    schiff Posts: 20,319 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Frogletina wrote: »
    My Virgin store is a cashless one or I could have done that

    frogletina

    I recognise that I'm just lucky.
  • Mee
    Mee Posts: 1,507 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    solartom wrote: »
    Re Virgin RS Issue 17
    will be available as of Friday 2 pm just had call from my local branch
    I've been so busy that I only spotted this last night, so I took myself off and stood outside the branch waiting for it to open at 09:00 this morning, but told all appointments gone. Then I had to confirm my d.o.b., address just to get an appointment even though I've opened several VRSMs there :(

    Now I'm super :mad: I wish it was as easy as opening RS accounts with other banks/building societies. I can take my ID into some and open an account the same day without an appointment.
    Free thinker.:cool:
  • xylophone
    xylophone Posts: 45,734 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The appointments aren't actually necessary if the point is simply to avoid fraud etc.

    As you say, it should be perfectly possible to complete an application form, provide the identification documents, hand over the initial deposit (which could even be a cheque drawn on one's personal bank account if they insisted) and either pick up a passbook or wait for it to be sent in the post.

    And though it is a branch based account, they do not require deposits to be made monthly in person at the branch!

    I think it's just a matter of managing demand - only those within easy reach of a store will be able to open the account in the first place and only the motivated will accept the requirement for an appointment!
  • Section106
    Section106 Posts: 88 Forumite
    Frogletina wrote: »
    My Virgin store is a cashless one or I could have done that

    frogletina
    schiff wrote: »
    I recognise that I'm just lucky.
    The quickest way to get money into a new account at a cashless branch is to do an in-store transfer from one Virgin account to another.

    Fortunately this time there was a maturing Issue 10 account, so I took £250 out of that to fund the new Issue 17. Of course I've I lost 2p interest taking the money out before the day of maturity, but I thought it was worth it to ensure I got a cleared payment made in May. (Thank you to solartom and schiff for the tip)

    Alternatively, keep one of the older matured accounts open and top it up with £250 a day or two before opening the next new account. So long as the funds have cleared into the old account it is then possible to do a branch transfer straight into the new one.
  • polymaff
    polymaff Posts: 3,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 June 2019 at 6:36PM
    xylophone wrote: »
    I think it's just a matter of managing demand - only those within easy reach of a store will be able to open the account in the first place and only the motivated will accept the requirement for an appointment!


    Try squaring that with:

    Disability Discrimination Act 1995 s.19 and s.21

    19 Discrimination in relation to goods, facilities and services.

    (1)It is unlawful for a provider of services to discriminate against a disabled person—

    (a)in refusing to provide, or deliberately not providing, to the disabled person any service which he provides, or is prepared to provide, to members of the public;

    (b)in failing to comply with any duty imposed on him by section 21 in circumstances in which the effect of that failure is to make it impossible or unreasonably difficult for the disabled person to make use of any such service;

    (c)in the standard of service which he provides to the disabled person or the manner in which he provides it to him; or

    (d)in the terms on which he provides a service to the disabled person.


    21 Duty of providers of services to make adjustments.

    (1)Where a provider of services has a practice, policy or procedure which makes it impossible or unreasonably difficult for disabled persons to make use of a service which he provides, or is prepared to provide, to other members of the public, it is his duty to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to change that practice, policy or procedure so that it no longer has that effect.


    Shame on Virgin, when the remedy is obvious. All products to be offered on-line.
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Any chance someone can either create a specific thread for this Virgin offering or at least add subtitles to their posts?

    Cheera
  • xylophone
    xylophone Posts: 45,734 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 2 June 2019 at 10:10AM
    (
    a)in refusing to provide, or deliberately not providing, to the disabled person any service which he provides, or is prepared to provide, to members of the public;

    But they aren't discriminating against the disabled!

    The stores are disability enabled for wheelchair users/ the deaf etc and if a disabled person is so disabled that he cannot manage his own affairs, then an Attorney could go to the branch and open an account for him.

    I suppose you could say that they are discriminating against anybody who either can't or won't go to a store/ is unwilling to go through the appointments process.

    The appointment spiel is a bit of a bore, especially when you've been through it on umpteen previous occasions.

    However, the rate is good (for these low interest times) and if you can find the time for the appointment, it's a good offering, particularly as you can open one of each issue.
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