Regular Saver Thread **New and Restarted**

Mee

Wheres_My_Cashback wrote: »

Does it make a difference. Ask them to post it?

Yes, as I wasted time taking the money out in advance to pay in same day.
I try to avoid sending/receiving important documents in the post.

eskbanker

Mee wrote: »

Not sure Virgin Money are any worse than any other service re: accessibility.
The digitally deprived could also argue the same about online only accounts.

Anyone can argue anything but it wouldn't be justifiable or tenable to equate the two! It's illegal to discriminate against the disabled, by virtue of organisations' obligations under the Equality Act 2010, but those who choose not to avail themselves of online facilities can't claim any resultant discrimination to be based on a legally protected characteristic and therefore unlawful....

surreysaver

solartom wrote: »

Virgin Money in Store RS Issue 16

appointment made

Walked in to my nearest VM branch today intending to book an appointment towards the end of the month to open a RS16, and they offered to open one there and then!

Father_Christmas

Mee wrote: »

Did you get your passbook on the day?
For the first time, I'm having to wait up to 4 days to collect mine. Not happy!

All sorted in about 20 minutes this afternoon. Very pleasant staff. And I got a book.

Steve_xx

Father_Christmas wrote: »

All sorted in about 20 minutes this afternoon. Very pleasant staff. And I got a book.

Do bear in mind that you will won't able to see this account online.

Mee

eskbanker wrote: »

Anyone can argue anything but it wouldn't be justifiable or tenable to equate the two! It's illegal to discriminate against the disabled, by virtue of organisations' obligations under the Equality Act 2010, but those who choose not to avail themselves of online facilities can't claim any resultant discrimination to be based on a legally protected characteristic and therefore unlawful....

I am aware of equality legislation, and the various protected characteristics (which I share) and did not intend to equate the two.
However, there are various reasons for being digitally deprived/excluded and I don't think it is always a choice or people "choose not to avail themselves of online facilities".

Exploring the UKs digital divide

What causes digital exclusion? - includes quotes from the RNIB.


Understanding Digital Exclusion

eskbanker

Mee wrote: »

However, there are various reasons for being digitally deprived/excluded and I don't think it is always a choice or people "choose not to avail themselves of online facilities".

I'm still unconvinced that exclusion or deprivation are appropriate terms for what I'd characterise more neutrally as non-participation - to me the former terms have connotations of active prevention of participation, which doesn't seem to be applicable here, although I do accept that it's not always as simple as choosing.

I get that some can't afford to have ready access to the internet but wouldn't see that as being a compelling argument in the context of regular savers, and many of the other reasons ultimately boil down to fear or lack of motivation or skills - I have no particular desire or training to jump out of a plane and would be afraid of doing so, but wouldn't claim I'm excluded from skydiving or deprived in any way!

polymaff

Mee wrote: »

I ... did not intend to equate the two, my apologies for doing so. ...

... - includes quotes from the RNIB.

You apologise for muddying the issue - and then you muddy it further by alluding to blind users of the internet.

The DDA requires that systems should attempt to minimise the extra difficulties disabled users face. Virgin are seriously non-compliant in demanding the presence of the applicant.

Period.

schiff

Father_Christmas wrote: »

All sorted in about 20 minutes this afternoon. Very pleasant staff. And I got a book.

Was it A Christmas Carol?

mgarl10024

I have an issue 1 Regular Saver Bond with Monmouthshire, and it states "Interest is paid annually on maturity of the fixed rate term."
The account has not matured yet, but I seem to have received an interest payment dated 31/3/19.
I'll put in a query to them, but anyone else received one or know why it is?

Thanks,