Feedback on Utility Point

bristolleedsfan

Streaky_Bacon wrote: »

Just noticed this on CEC, and haven't seen it mentioned before. Does anybody have any further information?

For a bit of context/additional info this was two months ago

https://theenergyst.com/capacity-market-33-suppliers-owe-38m-in-payments/

Rosco62

Changed over 21 days ago so after reading a few posts it could be a while before i get about £90 refunded

Stompa

Streaky_Bacon wrote: »

Just noticed this on CEC, and haven't seen it mentioned before. Does anybody have any further information?

https://www.citizensadvice.org.uk/Global/CitizensAdvice/Energy/Energy%20Consultation%20responses/Picking%20up%20pieces%20updated.pdf

Kernel_Sanders

Has this supplier just withdrawn a tariff? I had a quote a couple of days ago for electricity at about 13 pence per kilowatt hour and a very low standing charge. The only way I know of discovering these rates and standing charges is by going on comparison sites!

Stompa

Kernel_Sanders wrote: »

Has this supplier just withdrawn a tariff? I had a quote a couple of days ago for electricity at about 13 pence per kilowatt hour and a very low standing charge. The only way I know of discovering these rates and standing charges is by going on comparison sites!

They seem to launch tarriffs very frequently, so presumably must subsequently withdraw them just as often.

https://portal.utilitypoint.co.uk/OurTariffs

bristolleedsfan

Kernel_Sanders wrote: »

Has this supplier just withdrawn a tariff? I had a quote a couple of days ago for electricity at about 13 pence per kilowatt hour and a very low standing charge. The only way I know of discovering these rates and standing charges is by going on comparison sites!

Just Up 20 Wk04 Direct


My area SC same, Kwh slightly reduced from week or so ago,

Unit Rate 13.4676p per kWh Standing Charge 12.11p per day (E)

£25.00 account credit if friend code is used

Gas 2.5708p per kWh Standing Charge 11.55p per day

grumpycrab

grumpycrab wrote: »

[switched gas and electric away from UP on 18 Dec] my gas switch took 3 weeks (new supplier gas reading marked as "Dcopening" 8 Jan - reading looks estimated by the Dc...but not far out.); we'll see whether UP ignore this or not...

I asked UP on the 16 Jan when I was going to get a final account... they came back with the following on the 24 Jan (only 8 days after original email)...

"Please be advised that currently we are still awaiting confirmation of your final meter reading confirmed to us by the industry. The industry has up to 32 days to validate your start reading. If your final bill will not be issued within this period, please let us know and we will investigate this for you. Lydia"

Guessing they've received the meter readings from industry but are sitting on them. Anything I can do to chase?

SilverShopper

Stompa said:

Streaky_Bacon wrote: »

Just noticed this on CEC, and haven't seen it mentioned before. Does anybody have any further information?

https://www.citizensadvice.org.uk/Global/CitizensAdvice/Energy/Energy%20Consultation%20responses/Picking%20up%20pieces%20updated.pdf

Had a quick dig through the spreadsheet of invoices and spotted a line ...

Due 09/01/2020, Utility Point Limited, Supplier Charge, £111,908.99,Outstanding £0.00, Fully Paid=Yes On 14/01/2020

Looks like UP are keeping up the payments, just a few days late - like all companies do - so probably not a concern(?).

UnclaimedEnergy

You need to go onto the 'Standstill Non-Payment Register' tab to see their unpaid capacity market bill.
Due 21st Nov 2019 and still not paid, Only 81 days overdue now 

Only 4 other suppliers haven't fully paid their invoices which are still trading:

• Enstroga
• Euston (Northumbria Energy)
• Foxglove (Outfox)
• Nabuh Energy 

bubieyehyeh

I send a complaint about an error in my first bill over a month ago, and I've has nothing but an automated response. Any idea when I'm likely to get a responce from this company.