TeleTech... official MoneySavingExpert.com discussion

BaggieBoy_3

Seen 3pm - 11pm hours mentioned on the thread. Do you have to work those hours or can you choose your own hours to work?

I've just done the online questionaire/test and it all seemed ok.

RebekahR

My guess is CL applied for the wrong one? There is an @home customer service and another one that states its based in Belfast.

CJ..._2

RebekahR wrote: »

My guess is CL applied for the wrong one? There is an @home customer service and another one that states its based in Belfast.

If I applied for the wrong one it was because the link to the one with "Hampshire", in brackets after the title, was incorrect. There were about a dozen different locations listed on the Reed job search site. I guess it's just a buggy thing then.

Serenity

CJ... wrote: »

Hi Twiggy. Here's a quote from my email:

"The requirements have changed slightly, and if successful you will be required to train on site in Belfast for a period of six weeks before commencing your employment from home."

Having it virtually would make great sense so I am keeping my fingers crossed that I received that email by accident

The job advert now says this:
"Although you will be based from home, you will need to commit to 6 weeks on site training in our Belfast site."

(The job advert on hirepoint.com that is)

RebekahR

Good lord so they have! What the heck did they do that for?!! Geeze ... Well ... that'll put everyone off!

forever_optimistic

Yes, but the main thing is - is it true? I had telephone interview the other day and there was no mention of going to Belfast to train!!

marshmalotoast

I am in belfast, but even I wouldn't want to train on site for a full 6 weeks, plus expensive for you guys from england / scot / wales! Wow

Serenity

forever_optimistic wrote: »

Yes, but the main thing is - is it true? I had telephone interview the other day and there was no mention of going to Belfast to train!!

You might have been the last group to enter without this new rule? Or it might have changed since the interview. Best thing would be to e-mail whoever you have been talking most to in recruitment/HR.


I was going to apply but unless they give some wages upfront or put us up I just plain wouldn't be able to afford it. Is the training still 4 hours a day? You would think if they are making you go to Belfast they would shove as many training hours into a day and make it less weeks. Maybe they want people who are commited or something but then the kind of people this job attracts are often attracted to it because you can work around other commitments.

CJ..._2

Serenity wrote: »

the kind of people this job attracts are often attracted to it because you can work around other commitments.

Quite. And/or are lone parents or people with disabilities. Advertising for staff on mainland UK seems at best pointlessly misleading and at worst negligent and irresponsible. At least they have now reworded the advert - that should weed out practically every single applicant.

RebekahR

I am going to harrass some team leaders on shift tonight to see if they know anything of this! It's just ruddy bonkers. And tbh puts me on guard now wondering if any further training is needed in the job we will need to go over there?! Why not just send a team over to London. For us "mainlanders" its far easier to get to London than Ireland! And the majority of applicants will be from over here. I bet no one will know a thing ...