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Outfox the Market reviews: add your feedback

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  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    edited 27 April 2020 at 9:14PM
    I'VE RUFFLED A FEW FEATHERS ON THIS FORUM AS I'M PREACHING TO THE CONVERTED, BUT THE GREAT SHAME IS THAT MOST PEOPLE ARE BEING RIPPED-OFF STUCK ON EXPENSIVE STANDARD VARIABLE TARIFFS BECAUSE THEY DON'T ACTIVELY PARTICIPATE IN THE PRIVATISED ENERGY MARKET, AUTO-SWITCHING AND COMPARISON SITES ARE ALSO RIPOFFS BY SKIMMING POTENTIAL SAVINGS, PROVING THAT A FOOL AND HIS MONEY ARE SOON PARTED!
  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    RALPHS, WHY DID YOU STICK WITH ONE VARIABLE PLUS 1.0 FROM OCTOBER 2019 UNTIL APRIL 2020, AS OUTFOX THE MARKET HAVE INTRODUCED A CHEAPER TARIFF EVERY MONTH BECAUSE THEY ALWAYS TRACK WHOLESALE PRICES?
  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    TRACKING WHOLESALE PRICES IS HEADS YOU WIN, TAILS YOU DON'T LOSE BECAUSE IF PRICES GO DOWN YOU CAN SWITCH TO A CHEAPER TARIFF IMMEDIATELY, BUT IF PRICES GO UP YOU CAN STICK WITH YOUR EXISTING TARIFF AND OUTFOX THE MARKET ONLY PROFIT FROM STANDING CHARGES!
  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    edited 2 May 2020 at 8:53AM
    HEADS-UP, WHOLESALE PRICES ARE GOING UP BECAUSE SINCE I SWITCHED FROM FIX'D 20 7.0 TO FIX'D 20 9.0 LAST MONTH, OUTFOX THE MARKET HAVE INTRODUCED A MORE EXPENSIVE FIX'D 20 10.0 LAST WEEK AND AN EVEN MORE EXPENSIVE FIX'D 20 11.0 THIS WEEK, BUT IT'S STILL THE CHEAPEST TARIFF FOR MOST!
  • EnergySwapper said:
     I am very impressed with OTM - well done & keep up the great work.
    Call me cynical, but this is your first post.

    It would be nice to think a leopard could change his spots, but .......
    Yes that was my first post & it took me a while to work out how to provide comments on here!  I have now been with OTM for over 8 months - I admit I am an energy nerd & serial energy swapper thanks to MSE Energy Club.  I almost always go for cheapest over everything else, but all the negative comments on OTM very almost put me off.  I am so glad I went ahead with the switch, great customer service & saving me money.  OTM say they had problems in the early days & have worked hard to put them right - I have no idea what the problems were, as my experience with them has been positive & from all the comments I’m seeing on their FB page I’m not alone.  I think the low 2 star rating on MSE is a hang-up from when things were not so good & is therefore now very out of date.
  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    edited 29 April 2020 at 3:50PM
    OTM DON'T PAY COMMISSION TO AUTO-SWITCHING AND COMPARISON SITES, THEREFORE, MSE WON'T UPDATE THEIR 2 STAR RATING TO 5 STARS BECAUSE MSE WANT TO EARN COMMISSION, BUT OTM ARE SECOND TO NONE!
  • bristolleedsfan
    bristolleedsfan Posts: 12,646 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    EnergySwapper said:
     I am very impressed with OTM - well done & keep up the great work.
    Call me cynical, but this is your first post.

    It would be nice to think a leopard could change his spots, but .......

    https://uk.trustpilot.com/review/www.outfoxthemarket.co.uk

  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 April 2020 at 5:50PM
    EnergySwapper said:
     I am very impressed with OTM - well done & keep up the great work.
    Call me cynical, but this is your first post.

    It would be nice to think a leopard could change his spots, but .......

    https://uk.trustpilot.com/review/www.outfoxthemarket.co.uk

    I don't know why anybody bothers with Trustpilot.  The sister company's magic dust non-storage radiators have glowing reviews as well.
    Funny that there aren't many that say how wonderfully cheap they are to run...
  • Clif
    Clif Posts: 218 Forumite
    100 Posts First Anniversary
    THEY ARE WONDERFULLY CHEAP TO RUN IN THE SUMMER MONTHS BECAUSE THEY COST NOTHING TO RUN AND WITHOUT A GAS METER YOU ONLY HAVE ONE STANDING CHARGE TO PAY INSTEAD OF TWO!
  • Hi MSE, isn't it about time you updated your OTM front page?
    I get great customer service from OTM and I'm so glad I use them.
    Your front page is untrue and out of date!!!
    Please update it or I'll tell the Queen that Martin's been a naughty boy!
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