Who or what company owns the PAC code ID mobile number ?

MoneyMate

Sorry got providers muddled thought this list should clear things up


PROVIDER PIGGYBACKING FIRM
EE Major players: ASDA Mobile, BT Mobile*, The Phone Coop, Virgin Mobile* Minnows: Axis Mobile, Delight Mobile, Natterbox, Plusnet Mobile*, Vectone Mobile

O2 Major players: Giffgaff*, Tesco Mobile, Sky Mobile Minnows: LycaMobile, TalkTalk Mobile*

Three Major players: iD Mobile, The People's Operator Minnows: Globalgig

Vodafone Major players: Talk Mobile Minnows: Cortel Telephone, Glemnet, Highnet, Lebara Mobile, Ownfone, , Zest4 Mobile

Ian011

Anything you do with your SIM or your provider will have no effect on the 1P situation. The wider phone network thinks your number is assigned to 1P mobile and sends calls there. It is 1P mobile that needs to sort this out.

One question that has still not been answered is what phone number does the person on 1P mobile think they have? Is it the same as yours or a different number? Additionally, how long have they had that number? And, where does this sit in the timeline in relation to the closure of Sainsbury's Mobile?

My guess is that when Sainsbury's Mobile closed down, your phone number was reverted to its originally allocated provider, marked as dormant, and they then re-issued it to a new customer.

Meanwhile, you had supposedly ported the number out to iD Mobile. When you make a call, iD Mobile sets the caller ID information so that your number is shown at the other end but that is as far as the functionality of your number goes - the rest of the wider mobile phone system sees your number allocated to 1P mobile and forwards calls there.

d123

MoneyMate wrote: »

Sorry got providers muddled thought this list should clear things up


PROVIDER PIGGYBACKING FIRM
EE Major players: ASDA Mobile, BT Mobile*, The Phone Coop, Virgin Mobile* Minnows: Axis Mobile, Delight Mobile, Natterbox, Plusnet Mobile*, Vectone Mobile

O2 Major players: Giffgaff*, Tesco Mobile, Sky Mobile Minnows: LycaMobile, TalkTalk Mobile*

Three Major players: iD Mobile, The People's Operator Minnows: Globalgig

Vodafone Major players: Talk Mobile Minnows: Cortel Telephone, Glemnet, Highnet, Lebara Mobile, Ownfone, , Zest4 Mobile

As Plusnet is actually also owned by BT they should probably be considered in the major player category, you’ve also forgotten Smarty and FreedomPop who are 3UK MVNO’s (actually there are quite a few MVNOs missing, 1p Mobile (EE) is another)

MoneyMate

Ian011 wrote: »

Anything you do with your SIM or your provider will have no effect on the 1P situation. The wider phone network thinks your number is assigned to 1P mobile and sends calls there. It is 1P mobile that needs to sort this out.

One question that has still not been answered is what phone number does the person on 1P mobile think they have? Is it the same as yours or a different number? Additionally, how long have they had that number? And, where does this sit in the timeline in relation to the closure of Sainsbury's Mobile?

My guess is that when Sainsbury's Mobile closed down, your phone number was reverted to its originally allocated provider, marked as dormant, and they then re-issued it to a new customer.

Meanwhile, you had supposedly ported the number out to iD Mobile. When you make a call, iD Mobile sets the caller ID information so that your number is shown at the other end but that is as far as the functionality of your number goes - the rest of the wider mobile phoe system sees your number allocated to 1P mobile and forwards calls there.

Both me and the 1p chap is the same number, recently when I first phoned my mobile from another phone it went to 1p, when I make calls to other numbers it records my number too. The 1p chap told me he activated his sim about 2 weeks ago,I ported away from Sainsbury's dec15 to ID, I had this same number at Asda that's how got it guessing total time for 2.5/3 years.

Ian011

So your number worked for incoming calls until two weeks ago and then anyone who tried to call you got the other person instead?

EE, ASDA and 1P need to ensure that when anyone calls "your" mobile number that the call is directed to iD.

1P mobile need to issue the other person with a new number.

MoneyMate

Ian011 wrote: »

So your number worked for incoming calls until two weeks ago and then anyone who tried to call you got the other person instead?

EE, ASDA and 1P need to ensure that when anyone calls "your" mobile number that the call is directed to iD.

1P mobile need to issue the other person with a new number.

Totally agree with what your saying, in an ideal world this would be great but i don't think that will happen, waiting for new sim to arrive for Tesco mobile to port , could go anyway have to wait and see

If it fails it fails, but at least I did my best to keep my number, its the principle of it :beer:

Ian011

I suspect that porting your number from iD to Tesco will do nothing to fix the issue that calls to your number are delivered to 1P Mobile.

You might end up with a Tesco SIM that you can call out from and which shows "your" number on screen at the other end, but I suspect that incoming calls to your number will continue to be delivered to 1P Mobile.

You might instead end up with a failed port and perhaps lose the number altogether.

Jon_01

Trying to port a number under these circumstances is a recipe for creating more problems. There's a 1% chance it'll fix the problem. It's just going to add layers to issues you already have.

You should stay as you are until the issues resolved. Get through to team leader and get him to pass a request on to network support to investigate what's gone wrong. After it's sorted, then port if you still want too...

Enceladus

You've been very clear that calls to your number are routing to the third party 1p mobile. and that calls from your iD mobile correctly route to the destination and it's your number is displayed.

However do you know if the 1p mobile is able to make calls? And if so what number is displayed?

In the scenario which you describe, switching your phone on and registering on a network should disable the 1p mobile and vice-versa. The number can only be active on one SIM at a time. And each SIM has unique serial number called an IMSI. If it wern't like that it would be easy to steal a number or to listen into somebody else's calls.

At the moment I don't believe it's a good idea to attempt the port to Tesco. It seems to me that there is a significant possibility that you will end up losing the number. And also you will be dealing with yet another MVNO that does not have any capability to fix the issue.

You need to persuade iD to escalate the issue to Three. Three will have to liaise with EE to get this fixed. Ultimately one or the other of you is going to have a new number.

I wonder if the iD mobile is actually a port from somewhere else that's gone wrong? Do you know?

System

Enceladus wrote: »

According to Wikipedia, iD from CPW is a Three MVNO, not EE as you implied in your original post. 1p is EE. And the now defunct Sainsbury's was Vodafone.

Have you checked the call forward status as I advised? What does the phone say if you dial "*#21#"? (Leave out the quotes.) It should return "Voice: not forwarded", does it?

In the light of the ID email please check your voicemail number. Dial "*#61#" and it should return the voicemail number and the time delay. The voicemail number for Three/iD appears to be +447782333123. Is yours something different?

Also check "*#62#"? Does that have the correct Three/iD voicemail number?

It's seems to been some kind of port split.
The outgoing calls/diverts aren't part of the issue here.

What are the first 5 digits (07***) - this should identify the donor network as either Vodafone or EE.