Who or what company owns the PAC code ID mobile number ?

MoneyMate

Would it be a good idea to contact Ofcom if so how ?

d123

I suspect the OP actually porting the number to another network might actually resolve the issue by killing both old sims. If ID agree it’s his number they should supply a PAC.

If the OP isn’t in contract it might be worth trying as if it works it’ll be a lot simpler to do than get ID Mobile to resolve it.

d123

MoneyMate wrote: »

Would it be a good idea to contact Ofcom if so how ?

OFCOM won’t be any assistance, whilst they own the numbers they allocate them in number ranges to the networks to administer, they will simply refer you back to your network.

pmduk

I'd make a formal complaint to iD to concentrate their minds on helping you. At this stage, they're the only people who are obliged to help you. They can liaise with whoever has been handling the porting (probably SPS at BT Mobile), to find out what's gone wrong. Be aware a frontline advisor will not understand the problem, you'll need to complain to get the call escalated so make sure you get a formal complaint number.
Fortunately. your number is still in use because once out of use it's usually impossible to retrieve a number.

NB As you've already been told this is nothing to do with the police, no crime has been committed, they'll not have a clue what's going on and have better things to do.

MoneyMate

Went into the local Carphone warehouse today, looking promising now new sim card provided told to wait to see what happens , so far at least its not connecting to the 1p chap but says its not available.

Fingers Xed I will have my number all to myself, Thanks for all your surjections :beer:

Ian011

If this is a SIM card for your existing provider, the new SIM will likely get you no further as it will simply swap the old circumstances on to the new SIM card.

eDicky

Apparently the OP can call his own number from his phone, and the 'other chap' answers. But we still don't know the situation of that chap and what number he is using. If it's actually the OP's number, what will happen to him if OP gets his number back and working properly..?

System

The original (donor network) owns the number but with a MVNO like ASDA it will either be Vodafone or EE.

[Deleted User]

easypeasystore wrote: »

allows you to transfer your existing mobile phone number from one mobile phone network provider to another mobile phone provider so that if you change mobile phone networks you do not have to give everyone a new number... You can keep your existing mobile phone number.

Awesome first post. Shame it's got nothing to do with the thread...

:rotfl:

DCFC79

Interesting situation OP, hope you get it sorted.