Who or what company owns the PAC code ID mobile number ?

MoneyMate

eDicky wrote: »

Apparently the OP can call his own number from his phone, and the 'other chap' answers. But we still don't know the situation of that chap and what number he is using. If it's actually the OP's number, what will happen to him if OP gets his number back and working properly..?

I can call my own mobile from my home phone and it goes to the 1p chap :beer:

eDicky

MoneyMate wrote: »

I can call my own mobile from my home phone and it goes to the 1p chap

Yes, but what is 1p chap's situation - has he actually been given the same number as yours and is using it? What's his attitude and has he queried it with 1p? Perhaps he's more likely to end up with your number than you are...

pmduk

I'll put money that 1p mobile didn't call you this weekend!

MoneyMate

pmduk wrote: »

I'll put money that 1p mobile didn't call you this weekend!

Spot on :mad: no call from fictitious 1P Director

MoneyMate

eDicky wrote: »

Yes, but what is 1p chap's situation - has he actually been given the same number as yours and is using it? What's his attitude and has he queried it with 1p? Perhaps he's more likely to end up with your number than you are...

Yes he has my mobile number, looks like 1P are not interested, Time will tell who wins I have £20 credit from Carphone Warehouse so far :beer:

13/12/17 £15 cheque received today'

MoneyMate

I started off this morning with calls out ok
Incoming unable to contact
Now back to the 1P chap again, who knows what's happening next place your bets.

Enceladus

Since you apparently have contact with the other chap I suggest you try and find out the number he thinks he has? Or at least try to confirm whether it's your number he's using, I suspect it's not.

Have you eliminated any redirect errors? Dial *#21# on the keypad should return the status of all possible unconditional forwards. Are there any active forwards?

We experienced something similar about 6 years ago with Virgin Mobile who are also a virtual mobile provider using EE (previously T-Mobile). It took 12 months to sort this out and only then because I managed to persuade VM to put me through to one of T-Mobile's internal network support staff.

If you want to try fixing your issues by porting out the number it will have to be to a provider that has no EE association at all. Try GiffGaff, Vodafone or Three. That said I'd be concerned that if the port goes bad you might lose the number altogether, so I prefer to see ID get EE to fix it. And that's a real challenge.

pmduk

The OP's contract is with iD, it is for them to sort out. They should be liaising with whoever handled their porting to ascertain why this hasn't been completed properly.

Ian011

If you were to get a PAC from iD Mobile and port the number to say, O2, I suspect you would end up with either a failed port or your number on an O2 SIM for outgoing calls, but still unable to receive incoming calls - because the porting process would have done nothing for the 1P Mobile part of the situation.

As far as the rest of the mobile phone system is concerned, your number is on 1P Mobile. Unless they take steps to fix this, it will not be fixed.

MoneyMate

Ian011 wrote: »

If you were to get a PAC from iD Mobile and port the number to say, O2, I suspect you would end up with either a failed port or your number on an O2 SIM for outgoing calls, but still unable to receive incoming calls - because the porting process would have done nothing for the 1P Mobile part of the situation.

As far as the rest of the mobile phone system is concerned, your number is on 1P Mobile. Unless they take steps to fix this, it will not be fixed.

Thanks for your concerns, today I phoned up ID helpline, what a waste of time, so went back to my local Carphone warehouse who proved i was having no calls coming in to my phone.
asked me to complain to ID which i did, tonight email back from ID

---

queries@idmobile.co.uk <queries@idmobile.co.uk>
16:40 (2 hours ago)

to me
xxxxxx,
Thanks for your recent email.
I have reviewed your account again, and can confirm that we have received feedback form our technical team as below:

We checked & didn't find any issue.

I made the test calls & they connected successfully. The customer may face this issue at his location as I can see on 22nd & 26th planned work is carried out so may due to which customer has faced the issue. The coverage to this location is limited indoor so may customer face the issue intermittent.

As a reminder, the best way to keep an eye on your available allowances at any time using the iD Mobile app or My Online account.

We do apologise for any inconvenience caused. I hope this information helps.
If you have any questions, call us on 7777 from your iD mobile, or 0333 003 7777 from a landline (charges from landlines and other mobile networks may vary).
Kind Regards,
Rowena Sheldon
iD Customer Services.

I have now ask them to contact ME on my mobile and ask security questions. to make sure they are not talking to the 1P chap :mad: