We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Refusing to pay money owed to eBay

Options
1456810

Comments

  • GDB2222
    GDB2222 Posts: 26,234 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mrcol1000 wrote: »
    I have actually owned a Fiat Punto at some point in my life. I brought a radio for it (new) and isn't it that it needs a special cradle, rather than the radio only works with Puntos?

    Its proving that it was the buyer at fault, rather than the actual radio. You'd need examinations of the car, the radio, experts..... There is just no time or money for Ebay to do that.

    There's a similar Fiat (I can't remember which model, as this was three years ago) that uses the same connector plug, just wired up differently.

    "Its proving that it was the buyer at fault, rather than the actual radio. You'd need examinations of the car, the radio, experts..... There is just no time or money for Ebay to do that."

    I agree that's really the issue, isn't it. However, if ebay are offering a free dispute resolution service, they ought to do it properly. They should, at least, listen carefully to both sides and form the best judgement they can on the information provided.

    They benefit greatly from having a free dispute resolution service in the form of increased transactions on their platform. But they don't want to pay for it. Ebay want to have the best of both worlds.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    scd3scd4 wrote: »
    Ohhhhhh ok. You forgot to tell us you have the buyer on the phone. You are right, I take it all back.

    You really are taking this quite personally.
    The fact the buyer started a dispute and the seller stated they didnt list the alterations is what Im basing my posts on.

    Do you need a safe space? Was an ebayer mean to you? Its not about you. Breathe....
  • scd3scd4
    scd3scd4 Posts: 1,180 Forumite
    1,000 Posts Third Anniversary
    edited 6 November 2017 at 3:40PM
    custardy wrote: »
    You really are taking this quite personally.
    The fact the buyer started a dispute and the seller stated they didnt list the alterations is what Im basing my posts on.

    Do you need a safe space? Was an ebayer mean to you? Its not about you. Breathe....




    Ahhhhh you trying a bit of reverse phycology and failing. You are trying to hard! ;-]


    What's a matter....you get shafted by a meanie seller....... go have a nice kip its all been a bad dream. lol
  • soolin
    soolin Posts: 74,134 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    scd3scd4 wrote: »
    If you need exact details then make sure you ask the right questions. I did not assume my new car came with climate control or Satnav and 3 years free servicing. I asked.

    Right, so if seller doesn't mention dress has been altered the buyer is at fault for not checking? How far should buyer check things - isn't altering something from the original size something that should be mentioned.

    Personally I would expect any material differences or amendments to be noted and would certainly be returning something that seller failed to mention had an alteration. Perhaps I just expect more from sellers!
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • scd3scd4
    scd3scd4 Posts: 1,180 Forumite
    1,000 Posts Third Anniversary
    edited 6 November 2017 at 5:11PM
    soolin wrote: »
    Right, so if seller doesn't mention dress has been altered the buyer is at fault for not checking? How far should buyer check things - isn't altering something from the original size something that should be mentioned.

    Personally I would expect any material differences or amendments to be noted and would certainly be returning something that seller failed to mention had an alteration. Perhaps I just expect more from sellers!


    something from the original size something that should be mentioned.

    For a wedding dress I would have known to ask.




    I am a man and have only been married once but even I know because of family, friends, workmates, TV shows.............what goes into a wedding dress. Its a personal once in a life time thing.


    Did the buyer not ask about measurements. That would be something I would ask rather than is it a size 8 or 20?


    You don't agree fine, you expect more...great... now what. The OP has said she is not giving the money back and don't care about Ebay banning her.


    I think the buyer should have taken more care. Either way I don't need a wedding dress so don't care much but I enjoy the debate.
  • GDB2222
    GDB2222 Posts: 26,234 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    3 years ago?!
    Can I ask why you are now posting about it?

    It was a demonstration of how ebay go about this process.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • RMS2
    RMS2 Posts: 335 Forumite
    soolin wrote: »
    I believe you misunderstand the scenario here but as the OP appears to have left the thread now it seems pointless to continue with the same argument.

    That's a cop out. You still do not understand English law.
    You do not understand that all companies trading here are subject to English law and their T&Cs do not override it. For this reason ebay do not go to court. Ebay isn't the boss when it comes to a court, the judge backed up by the law is.

    Your analogy of an energy company is erroneous. Ebay take money out of people's account without proper investigation. If there is no money, they say you owe us the money. I can say you owe me money and that is a debt. You can say, no I don't, take me to court and let a judge decide. I've taken one of the largest utility suppliers to court, who took money, didn't supply the service, and then cost me money with the replacement supplier, by their vindictive actions. They took no notice of me and my letters until the court summons arrived on their desk, and then the solicitor from their legal department was straight on it. Big firms have to play fair when it goes legal and they have to explain their decisions and that would include ebay. That is how it works. Sure, people will lose that ebay account, but most have such a sour taste, that they would rather have/keep the money and kiss ebay goodbye.

    You also dodged the fact that you have never set up new paypal/ebay accounts (after having them suspended) but feel experienced enough to tell people what is what. The FACT is, you don't actually know what happens because you have no experience and are only guessing.
  • soolin
    soolin Posts: 74,134 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You also dodged the fact that you have never set up new paypal/ebay accounts (after having them suspended) but feel experienced enough to tell people what is what. The FACT is, you don't actually know what happens because you have no experience and are only guessing.

    This is not the only eBay discussion group that I belong to (and MSE is actually now one of the smallest) and it is not uncommon for people to post about getting banned on stealth accounts , sometimes after quite a period of time. We've had threads on here over many years even recently about suddenly being suspended due to eBay being suspicious they are linked to another banned user. You must have seen these threads?

    Start reading the community boards, join other forums, speak to enough sellers and you will see this is not at all uncommon.

    Obviously you have your own ideas and can't be persuaded, but I think for the benefit of other newbies I will continue to warn that stealth accounts are not safe, and whilst some people seem to manage for years without getting caught, many get banned and get PayPal funds tied up in holds for weeks .
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RMS2 wrote: »
    That's a cop out. You still do not understand English law.
    You do not understand that all companies trading here are subject to English law and their T&Cs do not override it. For this reason ebay do not go to court. Ebay isn't the boss when it comes to a court, the judge backed up by the law is.

    Your analogy of an energy company is erroneous. Ebay take money out of people's account without proper investigation. If there is no money, they say you owe us the money. I can say you owe me money and that is a debt. You can say, no I don't, take me to court and let a judge decide. I've taken one of the largest utility suppliers to court, who took money, didn't supply the service, and then cost me money with the replacement supplier, by their vindictive actions. They took no notice of me and my letters until the court summons arrived on their desk, and then the solicitor from their legal department was straight on it. Big firms have to play fair when it goes legal and they have to explain their decisions and that would include ebay. That is how it works. Sure, people will lose that ebay account, but most have such a sour taste, that they would rather have/keep the money and kiss ebay goodbye.

    You also dodged the fact that you have never set up new paypal/ebay accounts (after having them suspended) but feel experienced enough to tell people what is what. The FACT is, you don't actually know what happens because you have no experience and are only guessing.

    'here','English law' Really?
  • GDB2222
    GDB2222 Posts: 26,234 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    'here','English law' Really?

    I am not sure what this is supposed to mean?

    I am a bit perplexed by one thing. Does anyone here really think that it's a fair result that the buyer was allowed to keep a valuable wedding dress AND get their money back? Surely, at the least, it needed to be returned in the condition it was in when received?
    No reliance should be placed on the above! Absolutely none, do you hear?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.