Refusing to pay money owed to eBay

GabbaGabbaHey

RMS2 wrote: »

Keep your money.

But it's not the OP's money. It's eBay's money which the OP has defrauded them of.

soolin

RMS2 wrote: »

No it won't, because ebay has no credit agreement. Also ebay doesn't like to get involved with anything like the FCA/PRA. Which means they steer away from anything like that.

To the OP. Ebay, will send you loads of emails, they might send it to a debt collector, who may write to you and/or phone you.

In my experience, and I have fallen out with ebay many times over the years, they don't go to court and their debt collectors do no call at your house. This is the experience of many others.

You will of course lose your ebay account, most likely you have already lost it, but they will keep pretending you haven't, hoping that you will give them £365.

Setting up another account for selling is tricky, but setting a new one up for buying is pretty easy.

Keep your money.

I would certainly not be advocating trying to use eBay and PayPal again , the stealth account nonsense is all very well in theory, but is rarely successful for long in reality.

As far as PayPal are concerned the buyer has defrauded them of money, that's what refusing to pay a debt actually means. Ultimately PayPal having to pay out monies where a seller defrauds them just costs the rest of us more money in fees .

Brooker_Dave

Nothing will happen, various pretend debt collectors who are actually part of eBay will ring a lot, when they first call, explain forcefully that they are not to call again, and only deal with the matter by post.

They'll send a load of letters, fact is you have not defrauded anyone, and have not broken any laws, eBay are just trying to cheat you out of money, ignore the letters.

Fairly quickly it will go quiet, your eBay and PayPal accounts are finished though.

You will not end up on a credit blacklist.

GDB2222

Brooker_Dave wrote: »

Nothing will happen, various pretend debt collectors who are actually part of eBay will ring a lot, when they first call, explain forcefully that they are not to call again, and only deal with the matter by post.

They'll send a load of letters, fact is you have not defrauded anyone, and have not broken any laws, eBay are just trying to cheat you out of money, ignore the letters.

Fairly quickly it will go quiet, your eBay and PayPal accounts are finished though.

You will not end up on a credit blacklist.

I had something similar with ebay. They spammed me with threatening emails - around 250 of them, then eventually stopped. I set up a replacement ebay account. That's it.

I agree that their resolution service is nothing of the sort. They just took the view that the sale should be undone, at the seller's expense, regardless of the evidence.

GabbaGabbaHey

Brooker_Dave wrote: »

fact is you have not defrauded anyone

The OP signed up to eBay's Terms & Conditions when they joined. They have now been through a process (which they agreed to as part of the Ts&Cs), the outcome of which is that they owe eBay £365.

They are refusing to pay that money, as a result of which eBay is out of pocket by £365.

In what way has the OP "not defrauded anyone"?

Pun

RMS2 wrote: »

No it won't, because ebay has no credit agreement.

You don't need a credit agreement to have judgement against you for an unpaid debt - and OP admits the debt is owed.

vikingaero

The crazy thing is that you are on paper £365 down and missing a wedding dress. Sometimes swallowing the bitter pill would have meant the wedding dress was returned and you might have been 2 x shipment fees down...

Easiest way to resolve this is now is:

(1) Write to eBay or the debt collectors that they can only contact you in writing and that you are withdrawing their implied right to visit or contact you by telephone/sms/emails under The Protection From Harassment Act. Tell them you will block all numbers and emails (nearly all Android and Apple phones enable blocking.

(2) Consider taking PayPal to the Financial Ombudsman. You may not win but you'll likely cost them £550 if they are not a subscription member. If they are it will count as a complaint to increase their fees to the FOS next year.

GabbaGabbaHey

vikingaero wrote: »

Easiest way to resolve this is now is:

Surely the easiest way to resolve this now would be to pay eBay the money which they are legally owed!

GDB2222

GabbaGabbaHey wrote: »

The OP signed up to eBay's Terms & Conditions when they joined. They have now been through a process (which they agreed to as part of the Ts&Cs), the outcome of which is that they owe eBay £365.

They are refusing to pay that money, as a result of which eBay is out of pocket by £365.

In what way has the OP "not defrauded anyone"?

The OP signed up, expecting a fair and reasonable arbitration agreement. If, in practice, the ebay arbitration process is not fair and reasonable, he has a reasonable argument that he does not owe ebay any money.

Ebay can't enforce the debt without a court order, and the OP would be well-advised to defend any proceedings.

In practice, I suspect that ebay will not issue proceedings.

GDB2222

GabbaGabbaHey wrote: »

Surely the easiest way to resolve this now would be to pay eBay the money which they are legally owed!

They are not legally owed it until a court has made a ruling.