Decorative Stones - Retailer saying it's a natural product

rebel_2

gardner1 wrote: »

Getting straight to the point the OP is hoping to keep product and get a full/partial refund
But as most people have pointed out a bit of water and a brush would suffice

Yes, that's why I've complained to the ASA and contacted the CMA, they would help with getting (your words) 'a full/partial' refund.

rebel_2

peachyprice wrote: »

You're lol now, but you won't be in 2-3 years time, especially if you think hosing out sand and soil now is too much effort.

https://www.gardenbanter.co.uk/gardening/200360-garden-gravel-stones-going-green.html

http://www.gardenersworld.com/forum/garden-design/white-limestone-discolour/308246.html

https://www.theanswerbank.co.uk/How-it-Works/Question521308.html

I was trying to be humorous. Anyway, I have those already, not many so far. So no need to wait 2 - 3 years. Some useful info in the links.

Joshua_Nkomo

rebel wrote: »

I don't need anybody to agree with me.
I expect it to be resolved before court.

For that to work you will need to get someone to agree with you!

photome

Rebel by name rebel by nature

are you going to try washing /hosing them?

Sarastro

You're on rocky ground if you've accepted the delivery and used the product.

rebel_2

photome wrote: »

Rebel by name rebel by nature

are you going to try washing /hosing them?

I might on a very small amount.

rebel_2

Sarastro wrote: »

You're on rocky ground if you've accepted the delivery and used the product.

Not at all, the delivery was signed unchecked. They were meant to deliver on the Monday, they phoned from the depot to say the driver was ill, quote 'I could cancel and go elsewhere'. Really? I think the person at the depot was upset.

The driver then turns up, unloads the first bulk bag, then believes he's completed the delivery, We had to remind him that we ordered two, the second one was unloaded, he was aware that it was contaminated.

Having wasted a day on monday, we had no choice but to use it. That's why we took pictures.

gardner1

rebel wrote: »

Yes, that's why I've complained to the ASA and contacted the CMA, they would help with getting (your words) 'a full/partial' refund.

Well expect the company to come and take it all back......which might cause a bit of a mess:D

rebel_2

gardner1 wrote: »

Well expect the company to come and take it all back......which might cause a bit of a mess:D

They are welcome to do that, the sooner the better, your so funny!!