O2 to ditch Tugo

firefox1956

They did not offer me a signal booster only a free PAC code to leave 02 early.
I don't spend much with them so I wonder if that's why they did not offer me a signal booster.

saving-mad

Quick follow upon my situation, I was allowed to upgrade to a iPhone SE 6 months early so i could have wifi calling, paying the remainder £50 to finish paying for my phone.
THE O2 WIFI CALLING DOES NOT DO TEXTS!!!
Its useless for me so had to go back to see them, i was then advised to pay of this phone (£288) and leave O2.
I did this, moved to 3 on a £9 sim only deal, their wifi calling does texts too and their priority moneys equivalent gave me a free costa coffee and bella italia meal today.

O2 gave me £44 compensation - still to arrive but it was only last week.
All in all it was a nightmare and expensive too but I'm happy with the outcome.

powerful_Rogue

firefox1956 wrote: »

They did not offer me a signal booster only a free PAC code to leave 02 early.
I don't spend much with them so I wonder if that's why they did not offer me a signal booster.

I'm about 3 months into a 24 month contract, so possibly.

However, I can't fault the O2 service so far. I work in France a lot and get 4G with O2 over there, compared to E or 3G with 3. ( Was stuck with 3 for so many years as they were the only company allowing you to use your allowance in France.)

So in this instance, a signal booster for at home is idea.

silvercar

Also upset that tugo has gone. Particularly as I'm going on holiday soon and was hoping to use it.

But the wifi calling that I now have on my iPhone 6 is brilliant. At last I can make phone calls within the house without having to stand on the driveway.