UKCPS "court recovery action" threat

froster2017

Dear sir/madam,

I’m writing to you regarding a parking charge I’ve been sent from UKCPS for an apparent offence in Hull on 12th June 2017.

I have written to UKCPS requesting they send me details of the alleged offence as they have threated court action on several occasions. I wrote to them requesting proof of the alleged offence. They have since written back to me informing me that my chance for any appeal has been rejected and they will not even enter into any discussion with me. I’ve seen no evidence from UKCPS so wanted to understand why they keep sending me letters asking for payment of £150.

I’d like to bring UKCPS to your attention as I feel they are not working with me to resolve the situation.

Regards,

nosferatu1001

Thats not amazing, as you dont clearly set out your cause of complaint.
You have a complaint, t least make that easy to find. they dont have to "work with you", they DO have to follow codes of practice, KADOE rules etc....

froster2017

I'm looking into KADOE rules so i can refer to them in the letter. I can't see anything about considering appeals from keepers?

nosferatu1001

The ADR regs from 2015 requires them to allow apppeals for up to one year, as an alternative to court.

Coupon-mad

They have to consider an appeal from the registered keeper. They haven't.

Not difficult to write a complaint about that.

froster2017

Hi guys, thanks for all your help. I've written the below. Do i need to ask for a reply from them or anything like that?
.....................................

Dear sir/madam,

I wish to make a complaint about the company UKCPS who I believe have breached the KADOE code of practise.

I was in receipt of a parking charge allegedly committed on 13th June 2017. I had written to UKCPS in order to resolve the issue but have received a letter informing me that my chance for any appeal has passed and they will not enter into any more discussions.

As per the ADR regulation, I should be able to appeal for up to 12 months from the date of the alleged offence.


Regards,

nosferatu1001

KADOE is a contract
BPA and IPC havea Code of Practice.

froster2017

Do i attach a copy of the letter from UKCPS when i send to DVLA/IPC? Thanks,

Umkomaas

froster2017 wrote: »

Do i attach a copy of the letter from UKCPS when i send to DVLA/IPC? Thanks,

Why wouldn’t you?

froster2017

The IPC have come back with the following:

Dear

Thank you for contacting us regarding one of our members.

I can confirm that motorists are offered the ability to appeal a parking charge within 21 days from the date of issue.

If you have been unable to appeal within this time frame then there is an option of a non standard appeals process, but this can only be offered with the operator's agreement.

Sorry we cannot assist you further with this matter.

Kind Regards
The IPC