Natwest refuses deposit without 'paying in' slip

d123

stclair wrote: »

In the OP instance they would be better off just getting a pre printed paying in book if it's something they will need to do on a regular basis.

Well, yes, that would be the logical thing to do, even if it is just to overcome a local problem from a difficult cashier.

Flobberchops

takman wrote: »

I wouldn't say your in an alternate universe, you have just been living in the past.
...
All those transactions are now carried out using online banking. Nobody that i know would waste time going into a bank and paying cash into someone else's account for any of those reasons.

It's reasonable to think this is the norm, but an awful lot of people, many of them young, still use cash either alongside or preferentially to digital transactions. Many of those same "traditionalists" stubbornly refuse to use instant deposit machines as "it always rejects my notes", or "it doesn't confirm the recipient" or "it counted my notes wrong once", etc etc.

*shrug*

And to repeat my earlier confusion - why refuse anonymous third party deposits over the counter when presumably these same banks encourage deposit envelopes and/or instant cash deposit machines, both of which allow anonymous third party deposits?

gingercordial

Speaking as a young (ish) person who is a big fan of online banking and apps and rarely uses cash at all... Yes I do have someone else pay cash into my account every so often.

The scenario usually is:

- I am going on a business trip and know I will need to take a few taxis to get around, which in due course will be reclaimed via expenses. I can't assume they'll take cards so I'll need cash.
- I can make some guesses as to how much they'll cost but need some spare just in case to avoid getting stuck, therefore I'll probably withdraw £50-£100 more than I think I'll need.
- I'll therefore most likely end up with some left over, and, as above, I hardly ever use cash day-to-day as I prefer the security and cashback from cards, so I'll want to pay it back in.
- There's no Natwest branch near my office (there was but it's now a Sainsbury's Local) whereas my husband works shifts and walks past the branch near our house on his way to work during their opening hours, so it's much easier to ask him to do it. He doesn't bank with Natwest nor is there a branch of his own bank on our high street.

I can dig out my paying in book so it isn't a major problem, just something else to remember - and thanks OP for the warning! This is really just another data point that some of us modern types do indeed still use this service.

takman

gingercordial wrote: »

Speaking as a young (ish) person who is a big fan of online banking and apps and rarely uses cash at all... Yes I do have someone else pay cash into my account every so often.

The scenario usually is:

- I am going on a business trip and know I will need to take a few taxis to get around, which in due course will be reclaimed via expenses. I can't assume they'll take cards so I'll need cash.
- I can make some guesses as to how much they'll cost but need some spare just in case to avoid getting stuck, therefore I'll probably withdraw £50-£100 more than I think I'll need.
- I'll therefore most likely end up with some left over, and, as above, I hardly ever use cash day-to-day as I prefer the security and cashback from cards, so I'll want to pay it back in.
- There's no Natwest branch near my office (there was but it's now a Sainsbury's Local) whereas my husband works shifts and walks past the branch near our house on his way to work during their opening hours, so it's much easier to ask him to do it. He doesn't bank with Natwest nor is there a branch of his own bank on our high street.

I can dig out my paying in book so it isn't a major problem, just something else to remember - and thanks OP for the warning! This is really just another data point that some of us modern types do indeed still use this service.

If your going to only have £50 - £100 more than you need then i don't see the point in making the effort to pay it back in?. Why not just keep it until you need cash again?.

wizzywig27

takman wrote: »

If your going to only have £50 - £100 more than you need then i don't see the point in making the effort to pay it back in?. Why not just keep it until you need cash again?.

Does that really matter though? If this is how the OP wishes to manager their finances then so be it

alanq

Flobberchops wrote: »

... why refuse anonymous third party deposits over the counter when presumably these same banks encourage deposit envelopes and/or instant cash deposit machines, both of which allow anonymous third party deposits?

All the NatWest instant cash deposit machines I have used require the use of either a debit card or a paying in slip.

blatchp

could be that natwest just scan the credit slips hence not being happy to accept handwritten ones?

eDicky

terryally wrote: »

Can anyone explain why this upsurge in paper products and what's the reason for the bureacracy?

The reason given to me this morning by the two ladies at the service desk of the main NatWest branch in my town is that they now need to have 'a paper trail', a new rule that all banks (?) have adopted about three weeks ago, so it's no longer possible to deposit cash into an account unless it's your own. Regulations are being tightened up, they explained.

Their first question was whether I'm a NatWest account holder myself, which I'm not, so presumably if I were I could use paying-in slips to do it. I wanted to pay a bit of cash in to my Starling Bank account, via their account with NatWest, as I have done before (at a different branch). They had obviously never heard of Starling Bank and although I explained how it's done they were having none of it; I didn't argue.

Starling have told me that their arrangement with NatWest still stands and nothing has changed, I should try again, perhaps I will if I have time.

Anyway, in some countries it has been totally impossible to put cash into another person's or company's account for some years already, eg the Netherlands. I previously guessed that the reason for the OP's problem is that the UK is going the same way.

takman

wizzywig27 wrote: »

Does that really matter though? If this is how the OP wishes to manager their finances then so be it

Well it wouldn't be much of a discussion board if you can't have discussions with people who do things different ways...

silvercar

I sometimes pay cash into my (18+) kids NatWest accounts, for them to take out at a cash point near them. This thread suggests I won't be able to.

If the cashier refused to take the money, I would put it in those deposit envelopes. I have the account number and sort code, so what stops me doing this?