Natwest refuses deposit without 'paying in' slip

Flobberchops

Geoff1963 wrote: »

I expect that the OP could have :
Opened an account in their own name at the branch
Deposited the amount + £1
Transferred the amount, as necessary
Closed the account and recovered the £1

Maybe not in a hour, but pretty quickly.

What would that have accomplished?:undecided

stclair

If I remember correctly in previous times if someone wanted to pay money into an account without a preprinted paying in slip you wasn't allowed to give them a receipt. Then should anything go wrong it would cause loads of issues.

d123

stclair wrote: »

If I remember correctly in previous times if someone wanted to pay money into an account without a preprinted paying in slip you wasn't allowed to give them a receipt. Then should anything go wrong it would cause loads of issues.

I've often paid money to accounts not in my name and always received a receipt. It's usually the little bit on the left that gets torn off the generic paying in slip the banks have in their branches. They tear it off, squiggle a signature and stamp it before handing it to you.

I've got some generic ones from HSBC if you'd like me to upload one to show what I'm talking about.

d123

Flobberchops wrote: »

No it isn't! It's completely mundane and commonplace. Tenant paying into a landlord's account, spouse topping up their partner's balance, a relative giving a cash gift to a child, employee paying business proceeds into the employer's account, two friends settling a bar tab... this happens every day. Or have I been living in some kind of alternate universe?

Don't worry, I'm also living in your universe

sheramber

Flobberchops wrote: »

(and I don't recall it being policy when I banked with them between 2001-2015) then perhaps you should .

That would b because the OP states that the new policy only came in last week.

takman

Flobberchops wrote: »

No it isn't! It's completely mundane and commonplace. Tenant paying into a landlord's account, spouse topping up their partner's balance, a relative giving a cash gift to a child, employee paying business proceeds into the employer's account, two friends settling a bar tab... this happens every day. Or have I been living in some kind of alternate universe?

At any rate, what about using the instant deposit machines, presumably they wouldn't require a deposit slip?

If that's honestly Natwest's position (and I don't recall it being policy when I banked with them between 2001-2015) then perhaps you should consider changing banks.

I wouldn't say your in an alternate universe, you have just been living in the past.

Apart from paying in business proceeds (which goes into a business account so there will be different rules).

All those transactions are now carried out using online banking. Nobody that i know would waste time going into a bank and paying cash into someone else's account for any of those reasons.

d123

takman wrote: »

I wouldn't say your in an alternate universe, you have just been living in the past.

Apart from paying in business proceeds (which goes into a business account so there will be different rules).

All those transactions are now carried out using online banking. Nobody that i know would waste time going into a bank and paying cash into someone else's account for any of those reasons.

Do you really believe everyone in the UK uses online banking?

Westie983

takman wrote: »

I wouldn't say your in an alternate universe, you have just been living in the past.

Apart from paying in business proceeds (which goes into a business account so there will be different rules).

All those transactions are now carried out using online banking. Nobody that i know would waste time going into a bank and paying cash into someone else's account for any of those reasons.

It does happen everyday thats why there are queues at the counters, and paying in machines as all those customers are paying into third party accounts, could be a cash payment for rent into landlords account, paying in childrens account, or could even be paying into a business account for the builder who is sorting out a bathroom or driveway. I have also had customers paying in for a friend account because they are going on holiday together.

Payments into third party account are as comon as paying into your own account, and not everyone wants or using internet banking.

OP I cant comment on Natwest procedures, but I have paid into my account with just the account number and sort code (which is stored on my phone) I dont carry the card with me, but I wanted to pay in some cash before my Direct Debits were due, and I was passing a branch. I had no paying in slip or card and they just accepted the details I read off my phone. This was two weeks ago, so things could have changed since then, or just the staff in the branch your sister used misinformed her and gave incorrect advice.

Westie983

takman

d123 wrote: »

Do you really believe everyone in the UK uses online banking?

Westie983 wrote: »

It does happen everyday thats why there are queues at the counters, and paying in machines as all those customers are paying into third party accounts, could be a cash payment for rent into landlords account, paying in childrens account, or could even be paying into a business account for the builder who is sorting out a bathroom or driveway. I have also had customers paying in for a friend account because they are going on holiday together.

Payments into third party account are as comon as paying into your own account, and not everyone wants or using internet banking.

Westie983

From my experience and the people i know it is very uncommon for them to pay cash in at a branch for any reason. Whenever my friends or family need to transfer money into each others accounts then it's almost always done using Bank Transfer (Some use Paypal or something like Barclays Pingit).

On the rare occasion someone has cash wants to pay someone else then they give it to them directly and don't just pay it into their account.

I know there are people who don't have internet banking (Under 40% of adults with a bank account). But considering that paying by cash or cheque directly to the person being paid is the preferred method of payment. I would say paying cash into someone else's account must only make up a small percentage of payments made.

System

d123 wrote: »

I've often paid money to accounts not in my name and always received a receipt. It's usually the little bit on the left that gets torn off the generic paying in slip the banks have in their branches. They tear it off, squiggle a signature and stamp it before handing it to you.

I've got some generic ones from HSBC if you'd like me to upload one to show what I'm talking about.

Why would HSBCs generic deposit slips be relevant to this thread?
HSBC isn't going to use NatWest's policy.