Kantar - Royal Mail Monitoring and Posting Panel

millie

I have had the letter from Spectos today to download their App. Not done it yet, has anyone else had theirs

HonestJohn

Not had any post for days  with this on/off strike. Are you still on the Kantar panel?

elsien

millie said:

I have had the letter from Spectos today to download their App. Not done it yet, has anyone else had theirs

No, not yet. 

millie

HonestJohn said:

Not had any post for days  with this on/off strike. Are you still on the Kantar panel?

Yes I signed up via the link provided on here.

elsien

And the posting pack for the holiday I told them about weeks ago has just landed on the doorstep.
And wondering why I’d got a letter to pist that I’ve no clue about, I realise that they’ve sent me someone else’s posting pack instead of my own.
Not going well this week. 

EssexGirl

Before I make a stink about GDPR with Kantar, I wanted to see if this had happened to anyone else. 

Last week I had a neighbour shouting my name across the road. They had a Kantar RFID letter with my name on but their address, we share a postcode and door number but not an address. Theirs is a flat, mine is a house on opposite side of the road. Underneath the sticker with the incorrect address on was a sticker with my actual address. It's one of those business 1st class stickers, not one from an individual. 
I thought it was a bit off of them but as it had only happened once I thought it was a typo as it had been to 2 places. However when I entered it on the app it didn't seem bothered when I ticked that it wasn't addressed correctly. 

The neighbour was yelling at me to collect my post again this morning. Same thing had happened. It has been incorrectly addressed again, with a correct sticker underneath. Now this neighbour has very complex mental health needs and is extremely volatile most of the time, as a neighbourhood we try and avoid them or they kick off about some nonsense or other. I don't need the stress of them having a go at me over an issue that isn't my fault. 

Has anyone else had the miss-addressed letter thing (not the neighbour thing, I hope not anyway!) 
I think it's a massive GDPR issue if it's being done on purpose by Kantar. 

Money_Grabber13579

EssexGirl said:

Before I make a stink about GDPR with Kantar, I wanted to see if this had happened to anyone else. 

Last week I had a neighbour shouting my name across the road. They had a Kantar RFID letter with my name on but their address, we share a postcode and door number but not an address. Theirs is a flat, mine is a house on opposite side of the road. Underneath the sticker with the incorrect address on was a sticker with my actual address. It's one of those business 1st class stickers, not one from an individual. 
I thought it was a bit off of them but as it had only happened once I thought it was a typo as it had been to 2 places. However when I entered it on the app it didn't seem bothered when I ticked that it wasn't addressed correctly. 

The neighbour was yelling at me to collect my post again this morning. Same thing had happened. It has been incorrectly addressed again, with a correct sticker underneath. Now this neighbour has very complex mental health needs and is extremely volatile most of the time, as a neighbourhood we try and avoid them or they kick off about some nonsense or other. I don't need the stress of them having a go at me over an issue that isn't my fault. 

Has anyone else had the miss-addressed letter thing (not the neighbour thing, I hope not anyway!) 
I think it's a massive GDPR issue if it's being done on purpose by Kantar. 

From what you say, I suspect it is the business sending the mail which is at fault rather than Kantar. When businesses send mail, they will print their own postage labels (which can be evidenced by the fact that labels have the return address of the business on them), so It would seem that Kantar are giving them the correct address (as evidenced by the correct address label underneath) and the business is then being sloppy in producing the postage label - what they are likely doing is entering the post code and selecting the house number from a drop down menu and not noticing that there are two different buildings with the same number. 

I can’t see what’s happening is a GDPR issue in any event though - when buying postage on the Royal Mail website, entering the post code will give a list of all addresses associated with that post code so it’s all fairly public information.

NBLondon

Money_Grabber13579 said:

, so It would seem that Kantar are giving them the correct address (as evidenced by the correct address label underneath) and the business is then being sloppy in producing the postage label - what they are likely doing is entering the post code and selecting the house number from a drop down menu and not noticing that there are two different buildings with the same number. 

I like that theory.  

It seems odd that the two addresses should share a postcode.  I'm assuming Essex Girl lives at  e.g.  1 Something Road, AA1 2BB  and the neighbour is 1 Whatever Flats, Something Road, AA1 2BB.  I have that situation but the postcodes have a different last character.  

NBLondon

quoia said:

Wonder how long before we see new stamps? 
Also how many unsold current ones already exist and might be destroyed? 

I wonder what will happen about the Special Stamps already planned for this year?   Can they be issued with the Queen's Head or do they have to be quickly re-designed for the King?   And if they are already printed do they have to be destroyed?

If you've not yet swapped all your old red Machin stamps - should you hang on and possibly get them replaced with barcoded King Charles versions (however they may look).

I expect Royal Mail may have had some draft plans ready in advance...

Damio

NBLondon said:

quoia said:

Wonder how long before we see new stamps? 
Also how many unsold current ones already exist and might be destroyed? 

I wonder what will happen about the Special Stamps already planned for this year?   Can they be issued with the Queen's Head or do they have to be quickly re-designed for the King?   And if they are already printed do they have to be destroyed?

They will go ahead as planned...

Questions and Answers on stamps and postboxes | Royal Mail Group Ltd

Will the Special Issue stamps that have been announced for later this year still be released as originally planned?

All Special Stamps that have already been announced will be issued, though the launch dates may be amended. We will make further announcements at the appropriate time after consultation with Buckingham Palace.

 

When will stamps be issued showing King Charles?

We will announce future stamp issues at the appropriate time. We will consult Buckingham Palace in the usual way before making any further announcements. For now, we remember the Queen’s lifetime of dedication to public service. There are sufficient stocks to fulfil anticipated demand.