Kantar - Royal Mail Monitoring and Posting Panel

HomingPigeon

Yes, I keep checking my messages on the website, nothing is there. The strangest thing is I emailed them and asked if I had been removed, their reply was No, you're still on the main panel. But I haven't had any incoming mail to record for 3 weeks. It doesn't seem right. akh43 said:

HomingPigeon said:

I am wondering if they've removed me from the main survey as I've had no incoming test items for what feels like 2 to 3 weeks now.

I too record postings via the website as I don't have the right kind of phone for the new modern way - wonder if that's why I'm not as busy as I used to be.

Wouldn't be surprised to find I'm no longer required. :0(

Have you checked your messages on the site, I don't always get an email alert when there is one and found one had been there for 6 days without my realising.

akh43 said:

HomingPigeon said:

I am wondering if they've removed me from the main survey as I've had no incoming test items for what feels like 2 to 3 weeks now.

I too record postings via the website as I don't have the right kind of phone for the new modern way - wonder if that's why I'm not as busy as I used to be.

Wouldn't be surprised to find I'm no longer required. :0(

Have you checked your messages on the site, I don't always get an email alert when there is one and found one had been there for 6 days without my realising.

Sorry I've messed up the posts up there ^^^. I was trying to use the Quote function, without success. (

Saetana

millie said:

I am about to re-start the main survey and I have had a pop up asking me if I am prepared to post parcels. I think it said 1 or 2 a month. I have not answered it yet but it has disappeared from my screen so can’t check. Has anyone else had one

Yes I get one now every time I visit the website - I am also due to start again in a few days time.  Currently clicking Ask Me Again but think once I start properly I will need to say yes to parcels - I think they will start removing people who continue to not be able to post parcels, just like people who cannot use the app to log their postings.  I think its seriously shortsighted on behalf of TNS/Kantar as more and more people seem to be leaving the survey - its really not worth what they pay us for when you think about it

silvercar

The main survey certainly isn’t worth the money compared to the undelivered surveys etc. Parcel posting is definitely not worth the effort involved now they have effectively halved the rate.

I guess they hope people will do it just to help provide accurate statistics rather than for the money.

if it were possible to only do the odd correctly delivered survey and not the main panel that is what I would opt for. I seem to be half way there having been off the main survey since March and not called back yet.

kerri_gt

silvercar said:

The main survey certainly isn’t worth the money compared to the undelivered surveys etc. Parcel posting is definitely not worth the effort involved now they have effectively halved the rate.

I guess they hope people will do it just to help provide accurate statistics rather than for the money.

if it were possible to only do the odd correctly delivered survey and not the main panel that is what I would opt for. I seem to be half way there having been off the main survey since March and not called back yet.

I only got on to the main survey panel end of last year but had done CD before that. I wonder if that was accepted as I was on the list for a spot on the main panel in my area or just an oversight?

Saetana

I love the six month (approx) rest period each year - just doing correctly delivered and unaddressed mail surveys is much easier, not to mention better pay.  Unfortunately its not possible just to do those without doing a stint on the main panel every year - just glad the main survey is not all year long, I would have ditched it long ago if that was the case.

CRISPIANNE3

I had an item to post today. I checked I had the correct date and time of day. The only problem was they had the item going to a different name and address to the one on the envelope. So I just posted what I had. I was going to contact them but when I last queried something the advisor seemed very sharp with me. So once bitten twice shy.

Anyway the good news is I am coming to the end of the 6 month period and will certainly enjoy the break. One thing I was surprised to note in my current period I only had 2 Cubes and 1 parcel to post. 

quoia

CRISPIANNE3 said:

I had an item to post today. I checked I had the correct date and time of day. The only problem was they had the item going to a different name and address to the one on the envelope. So I just posted what I had. I was going to contact them but when I last queried something the advisor seemed very sharp with me. So once bitten twice shy.

Anyway the good news is I am coming to the end of the 6 month period and will certainly enjoy the break. One thing I was surprised to note in my current period I only had 2 Cubes and 1 parcel to post. 

Who put the address on the envelope?  Where did it come from? 

Chocmonster7

Today I've had the "Your time is coming to an end" email but not before I have more cubes in a post bag to send.

CRISPIANNE3

quoia said:

CRISPIANNE3 said:

I had an item to post today. I checked I had the correct date and time of day. The only problem was they had the item going to a different name and address to the one on the envelope. So I just posted what I had. I was going to contact them but when I last queried something the advisor seemed very sharp with me. So once bitten twice shy.

Anyway the good news is I am coming to the end of the 6 month period and will certainly enjoy the break. One thing I was surprised to note in my current period I only had 2 Cubes and 1 parcel to post. 

Who put the address on the envelope?  Where did it come from? 

I put the address on the envelope and was copied correctly from the sheet enclosed with the test items. I always double check everything. However when going onto my app the correct date and time were the same but the addressee details were different. I definitely did not make any mistake. 

Money_Grabber13579

CRISPIANNE3 said:

quoia said:

CRISPIANNE3 said:

I had an item to post today. I checked I had the correct date and time of day. The only problem was they had the item going to a different name and address to the one on the envelope. So I just posted what I had. I was going to contact them but when I last queried something the advisor seemed very sharp with me. So once bitten twice shy.

Anyway the good news is I am coming to the end of the 6 month period and will certainly enjoy the break. One thing I was surprised to note in my current period I only had 2 Cubes and 1 parcel to post. 

Who put the address on the envelope?  Where did it come from? 

I put the address on the envelope and was copied correctly from the sheet enclosed with the test items. I always double check everything. However when going onto my app the correct date and time were the same but the addressee details were different. I definitely did not make any mistake. 

They do sometimes change what you have to do, compared with what is written on the sheet, although I've never seen the name and address of the person change before though!  But their help section does state this (albeit, not quite in connection with this same query):

Always follow what you find on your online account, even if it disagrees with your printed sending plan. The online version is more up to date and if there is a difference it is usually because something changed after we had already sent you the pack with the printed plan.