Ulster Bank: Easy Access Savings Account at 1.25% pa

Marksfish

I transferred out with app and online, both times it was instantly available in my Nationwide account.

miller

soulsaver wrote: »

They may say that, but they likely won't be able to. Max telephone banking w/d is £10k per day... if you have managed to activate it without a card.

What is the process for telephone banking activation?

talexuser

adindas wrote: »

Is it instant like their FPI ??

It is to the Halifax.

soulsaver

miller wrote: »

What is the process for telephone banking activation?

It was a fluke for me, but when you activate the app it apparently it also automatically activates telephone banking (says so somewhere in the app bumf but can't find it now..sorry).

I'd suggest you ask them what (other) method there is, but I know that most, if not all of their CS seem surprised I'm allowed do it without a card - suggesting they don't know.
EDIT: I was just on to them chasing a resolution (again) and asked the same question.
The CS said when you order a card reader a 2nd level of security is triggered that should automatically activate telephone banking.
When I said that didn't work for me early on, he said did have issues with the process earlier.

So if you've not tried it, just phone up and ask for telephone banking, have your customer number ready (DoB DDMMYY + 4 digits they supplied) and see how it goes?

miller

Thanks for that. I vaguely remember seeing something in the reams of documentation saying it should already be activated, but then you never can be sure with this lot :-)

organum

Finally put all the pieces together and what a palava!

The good news

The iOS app is excellent for access with fingerprint.
Enough info came in by email to enable deposits.
Transfers are fast both ways.

The bad news

Because all the other stuff, card reader, card and PIN come in three separate posts there are delays.
You cannot take out electronically more than £250 until the card reader is activated. Ok you can transfer 10k by telephone but who does that?!
The card reader is like a bygone era. My HSBC account uses an app on the phone.

So finally I can use the account but will probably close it due to having to cart around the card reader.

soulsaver

organum wrote: »

Finally put all the pieces together and what a palava!

So finally I can use the account but will probably close it due to having to cart around the card reader.

Don't you just need the card/ pin/card reader to set up a new payee, then you don't need it to withdraw to that payee again.. as in First Direct digidongleting, Nationwide card reader etc?

colsten

organum wrote: »

So finally I can use the account but will probably close it due to having to cart around the card reader.

You only need the card reader to set up a new payee. Presumably that's not something you do umpteen times for this account?

glider3560

soulsaver wrote: »

Don't you just need the card/ pin/card reader to set up a new payee, then you don't need it to withdraw to that payee again.. as in First Direct digidongleting, Nationwide card reader etc?

I made a withdrawal of around £20,000 earlier this week, to a payee I had set up at the weekend. The card reader was required to make the payment.

With regards to Nationwide, it can vary widely. Sometimes they ask for the card reader for existing payees (including to my own FlexDirect account), even occassionally for downloading a PDF credit card statement.

organum

glider3560 wrote: »

I made a withdrawal of around £20,000 earlier this week, to a payee I had set up at the weekend. The card reader was required to make the payment.

With regards to Nationwide, it can vary widely. Sometimes they ask for the card reader for existing payees (including to my own FlexDirect account), even occassionally for downloading a PDF credit card statement.

Agreed. I just made an app max payment to my HSBC host account and no card reader was necessary and the payment instant.

I am surprised that so many banks still use card readers. I always considered HSBC to be behind the curve but it seems not. A phone banking app that doubles as security codes, as now the standard on HSBC, seems the most ideal way.

Of course their interest rates are not the most ideal.