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Seller says she doent have to refund me. What should I do?
Comments
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Thanks for all of your advice.
INR case opened, seller conceded immediately.0 -
Excellent news.0
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For the OP, perhaps, but spare a thought for the poor seller who has been pretty badly messed around through no fault of their own.theonlywayisup wrote: »Excellent news.Philip0 -
GabbaGabbaHey wrote: »For the OP, perhaps, but spare a thought for the poor seller who has been pretty badly messed around through no fault of their own.
Messed around? A buyer asks to cancel. This is a collection only item, the seller hasn't posted it. What sort of "badly messed around" is there?
It may not be the best outcome for the seller but they didn't post the item out or see a SNAD/INR.0 -
This thread made me go read paypal terms
buyer protection does not cover items lost in transit, surprised at that0 -
glentoran99 wrote: »This thread made me go read paypal terms
buyer protection does not cover items lost in transit, surprised at that
Which bit did you read?0 -
theonlywayisup wrote: »Which bit did you read?
this bit, am i reading it wrong?PayPal Buyer Protection for items that have not been shipped does not cover items lost in transit. If the Seller can provide within the required time frame a valid proof of shipment (as described in more detail in the PayPal Seller Protection Policy) or a respective equivalent as agreed between PayPal and the Seller, PayPal will refuse to grant PayPal Buyer Protection.0 -
glentoran99 wrote: »this bit, am i reading it wrong?
Can you link (i'm on a phone).0 -
theonlywayisup wrote: »Can you link (i'm on a phone).
https://www.paypal.com/de/webapps/mpp/ua/buyerprotection-full?locale.x=en_DE0 -
glentoran99 wrote: »
I can't see that on paypal UK. Are you changing the T&C to UK? Your link is taking me to a full page of T&C.
Your link is paypal.com/de are you looking at Germany paypal?0
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