A Shade Greener

SMR710

Just sold our house with a shade greener panels on. ASG do NOT allow buy out of panels like some other companies do. 

[Deleted User]

I would not buy a property with an active ASG solar panel lease attached to it.

SMR710

Deleted_User said:

I would not buy a property with an active ASG solar panel lease attached to it.

I was surprised ours sold 😂 thought it would be a nightmare as we wished we had never had the damn things on! Luckily our buyer thought they were a positive 🤷‍♀️ so we sold up asap!!!!!

aidybarker

Would anyone be able to send me a copy of the ASG contract? We have lost ours (installed around 2010 but any date will do as they are likely all very similar). ASG are not willing to cooperate with us regarding removal to repair the roof. They want £150 for a copy!

Nicolasage1803

I'm in the process of selling my house with ASG solar panels on but does anyone have a copy of the contract and lease agreement that I could see. They want to charge me £216 for the privelage!!! They don't answer the phone and this is slowing everything down. Mine were fitted 2015......
Thanks 

grufferator

Hello. I have made an offer on a house that I liked and it has been accepted one week ago. I didn't pay much attention to the solar panels and had no idea those things are leased. I just assumed the seller owns it. The seller did not mention anything about the panels, nor did the estate agency.

Today I've bought the £3 title register on the property and discovered the panels are on lease for 25 years starting 2012. The lender is Gcp Rooftop Solar 6 Ltd and the owner is A Shady Greener. The mortgage advisor was due to apply for the mortgage tomorrow, so I have told him to postpone the application.

I have asked the estate agency to send me the paperwork asap, but it's been a few days and nothing yet. What should I do? Does it make sense to go ahead with the solicitor, pay them the initial fee of £250 so they can start the searches, or should I just pool out my offer and run away from it?

Nicolasage1803

ASG will give you a lot of info over the phone, however if you need more in depth paperwork your solicitor will need to know this to confirm everything is okay when you purchase. I've left it in the hands of my solicitor to deal with my purchaser's solicitor as they wanted to know the ins n outs of the whole set up. There legal team are not easy to deal with however I think this is because they want you to pay £220 for the information which should have been given out initially. They claim they sell houses with them on with no issues!
Good luck with your purchase. 
After 25years they can be removed if you know longer want them on. 

78Lappy78

Hi, If you have taken up the 25 year lease, rent your above roof space to,   A Shade Greener,  for free solar panels & fee all you can use,  then we are in common.   This has now been updated, due to ASG reply.
              If you still have a copy of the contract/s etc, showing terms & conditions, of what they will do, & what you can or cannot do,  that you could PM email me,  this would be of great help.  In our case, we were, as disabled pensioners, cold visited by A Shade Greener, their salesman, gave us all the great sounding details, however,  now I find many problems, for things that we deem simple & the right thing to do..  What ever you saved, & or expect to save, if better efficiency, low light panels were installed, you would save a fortune more, & the big problems now is that there seems utterly no options with ASG.  The more you look, & find our, the worse it seems.. 

We thought it was ASG Ltd, but In looking at my lease 2013 it says it is with ASG F7 Ltd, & if you look on beta companies house, ASG have MANY, MANY,  companies listed at their address.    Worse I rang ASG & asked them to remove them for a week, so I can have my tiles changed, I had prior also complained that my panels are not generating as I would expect.   ASG said, all local panels were generating the same, so I asked as it was now over 5 years, could they put in better more efficient lower light panels as stated by original sales man, this was refused, so I asked ASG to sell system to me, or me pay towards updating the panels to low light newer models, it was a total refusal to everything. 

      However when I asked to complain, I was told they were ASG Maintenance Ltd, & all requests had to be put into written letter, not email, & sent to ASG M ltd, when checking with ASG, As per my lease, I have no contract with ASG M ltd  ??,  lady said that is all you can do, & when asked what happens then, she said it goes to legal, & they do nothing.  They will not spend any money on the solar panels any more, as there is no feed in or profit, ours were installed for free, & we can use all it generates & we can use, but any excess goes to ASG not to us.     As we see it, say 60 days a year it generates OK, but 300 days of year they only generate a little, we loose out, & I cannot get them removed & my own put up etc, due to this lease, which, as I see it ASG wont now maintain, or upgrade the panels as stated at inception.
I have asked ASG, by tel, & email,  a number of questions, they refused to answer, stating, you must put in to written letter, to ASG M Ltd, 
As I have no contract with ASG M Ltd, & ASG M Ltd, refused to tell me the connection to my lease,  It might as well be,    I have  to write to Samsung TV complaints. 

   I have legal insurance, & they said my deeds state ASG F7 ltd, but to do as ASG M Ltd, ask, & rec del complaint to ASG M ltd  & ASG, as they ask, & give 14 warning to ASG.
I have also just done a Subject Access Request to ASG legal, which may / may not disclose something, & which others should also do..   DPADMIN@ASG-M.co.uk

       Basically we were also lied to by the salesman, in order to agree lease for 25 years, & EG: we note we had some 60 days full generation, & 300 of next to none, & yet if the panels were of the newer low light type such as LG Neon they generate in rain, cloud & would have saved us a fortune in 25 years.  No matter what, ASG did not want to know.

       As I understand it,  ASG Maintenance Ltd, also only started up in 2015, so clearly we had no agreement with them, as ours were put up in 2013.  I also want them removed for ONE week, so we can repair damaged tiles, & clean, & fit netting around the posts, but others are saying ASG have refused them, or want £2,000, hence it will also come down to the contract.   We would like to see, any ASG lease contracts / proposals please send to me if you can, of what was promised & what they would do if you agreed
to the lease, to show a pattern, & to see if ASG can be sued for breach of contract etc, or get ASG to better the system, & remove for a week to let us do work on our roof tiles.,
        We do not need your house lease papers, but the paperwork showing what ASG are going to do for you, its undertaking, eg: removal, repairs, etc, etc  
many thanks, 
---------------
ASG M Ltd, have now emailed me, they claim, they will temporarily take the solar panels off for me for free, ONLY if it is for leaking roof etc, not for birds, or anything else, they emailed me a contract to sign.  THIS IS NOT LIKE THE LEASE AGREEMENT, it gets you to declare, that you want the panels off for a set time, so that you can do *** essential leak repair, &
that you must provide details & proof & certification, that you have had scaffolding put up AT YOUR EXPENSE, to the roof, 
that they will then come & remove the panels for a limited contractual time, & must then refit them.
If you have a leak etc, they stand the bill of the panel removal but not scaffolding, & that you must pay UP FRONT £1,000 holding fee to ASG M, until the panels are re-fitted, & then you get back the £1,000.  HOWEVER, they have a big wait time, & if the solar panel removal needs doing urgently, say within 2 months, then you have to pay a special team £1,000 NON refundable fee, plus the security returnable fee of £1,000.    I pointed out that none of this was in the contract, & was told I had to write in.
I explained the lease stated, panels would be removed at ASG expense, & was told that it did not cover the scaffolding. ??.
The form contract also said, if you change the tiles etc, you must provide them with a minimum of 12 new tiles,
          Hence I believe that they have changed the lease contract, & also it is all ASG M Ltd, which in not on my papers.
------------------

This is the response to my detailed email, 

Good Morning XXXXXXXXX

Please can I ask you send your concerns in writing to the address below –

Sterling House

Maple Court

Maple Road

Tankersley

S75 3DP

 

Kind regards,

 

XXXXXXXXXXX

A Shade Greener Maintenance Limited

Telephone: 0345 301 2342

Email: XXXXXXXX @asg-m.co.uk

Working days – Monday,Wednesday & Friday

00000

ASG Data Protection,   DPADMIN@ASG-M.co.uk

legal@asg-m.co.uk

message@asg-m.co.uk

j0hngk

i have just purchased a house with panels on, nothing was said from the seller or soliciters about the panels so we presumed they were owned by the seller, the seller only mentioned that they got some electric back from them when its sunny. A month a go and a bit of digging i found that they were ASG panels and have been in touch with them and they sent me a "New owner infomation document" to fill in. Do i have to fill it in? what happens if i just ignore it

Gwendolines

We are selling our house with a shade greener solar panels ..I been told to pay £180 plus vat for replacement documents ..( originals have been lost)
 ..anyone else had to pay ? Do I even need the documents or just the deed of  variation ..does this also cost ?
Thankyou