Add your feedback on energy supplier Powershop

fewkeste

Nobleman wrote: »

Can they force me to switch away before my tariff ends?

Interesting situation. I would contact the regulator and the Ombudsman to ask that very question.

Tafrock

Try zog for gas only. They are the cheapest for me. I never found powershop gas particularly competitve. Id have thought they were quite within their rights to force you to switch gas providers as they make it quite clear in the terms and conditions that they do not supply gas only

Ps I'm with symbio for electricity and am quite happy with them. Paying about the same if not less then I was in my latter days with powershop without the need to regularly purchase powerpacks. Customer service is at times quite poor but I've not needed them recently. Also with symbio you pay for what you use ie no credit or debit builds up.

There is a similar thread to this one relating to symbio on mse forum. Check it out

Nobleman

Tafrock wrote: »

Try zog for gas only. They are the cheapest for me. I never found powershop gas particularly competitve. Id have thought they were quite within their rights to force you to switch gas providers as they make it quite clear in the terms and conditions that they do not supply gas only

Ps I'm with symbio for electricity and am quite happy with them. Paying about the same if not less then I was in my latter days with powershop without the need to regularly purchase powerpacks. Customer service is at times quite poor but I've not needed them recently. Also with symbio you pay for what you use ie no credit or debit builds up.

There is a similar thread to this one relating to symbio on mse forum. Check it out

I have had a quick look through their t&c's and can't see anything that says they do not supply gas only. In fact they constantly say 'gas or electricity (or both)' when they should surely say 'electricity or electricity & gas' if they do not supply gas only. The only reference to no gas only supply is in the questions section where they say '
Does Powershop supply gas?

Yes, if you’re already a customer of Powershop you can now buy your gas our way too! If you’re new to Powershop, you can join us as a dual fuel customer or just buy your electricity from us.'

Doesn't say anywhere what would happen if you switch away your electricity supply though.


I have done various comparisons and Zog are the cheapest for me too though unit price is 2.991p v 2.70 that I am currently paying so obviously keen to stay put until November if at all possible.

irishesman

Reached the end of my first year with powershop and they are no longer as competitively priced. So I’m now moving to orbit, so let’s see how good they are.

A question for anyone who has left powershop recently, how long does it take for them to refund my future purchases?

Thanks

fewkeste

irishesman wrote: »

A question for anyone who has left powershop recently, how long does it take for them to refund my future purchases?

Thanks

PS refund your credit very quickly when you leave. I left on 23rd April 2019 and my account credit was refunded by 16th May 2019.

Equites

Just got access to the "Summer Saver Special Pack".
Nothing special about the discount - 14% for the equivalent of 3 days power.

tlcgrantham

2 Summer Saver Packs today of 3 days power 1. cost £4.95 worth £6.88 @ 28% discount
2. cost £4.76 worth £6.23 @ 23.6% discount.
I am dual fuel E7 so that maybe why mine are better than Equites.
If it's any consolation Baseline has been reduced by around 7% and will reduce everybody's charges from 1/10/2019 if not before.

tlcgrantham

Little Extra Pack £4.79 worth £7.46 35.8% discount
Smarty_pants. £5.14 worth £6.44 20.2%. "
Simple Saver. £5.23 worth £6.49 19.4%. "
Major Saver. £4.14 worth £5.10 18.8%. "
Heave Ho. £6.31 worth £7.65 17.5%. "
Jumbo. £11.92 worth £12.99 8.2%. "
February 2x. £14.43 worth £18.51 22%. "
February 2x. £23.38 worth £29.22 20%. "

Tafrock

Not a lot of those packs are worth shouting about little extra pack that's about it. A once great electricity company has gone the way of other one time greats. Ebico and first utility spring to mind

DocFrog

The Feb discounts say it all - last year Feb packs were 41.5%.

RIP Powershop