Is it really 1600Mhz memory

DoaM

There is no statutory 12 month guarantee.

A seller is responsible for their own product descriptions. Even if they use the manufacturer's information (presumably repeated with the manufacturer's consent, otherwise that would be copyright theft), the seller is still liable for mis-describing goods.

Essentially, the responsibility and liability lies with the seller, regardless of where the seller got the details from.

privateILLY

Maybe I coined the wrong phrase. 12 month guarantee your statutory rights are not affected.

DoaM wrote: »

Yes, per the Consumer Rights Act 2015 (which replaced the Sale of Goods Act 1979), IF the manufacturer was the seller - your rights are with/against the seller. Goods must be as described.

So everyone still selling this memory and others like it are essentially breaching Consumer Rights Act 2015. Because the actual memory is recognized by the PC as PC3 10700 (1333MHz) and not the specified PC3 12800 (1600MHz) as sold.

Does this mean everyone who purchased memory on the grounds of it being PC3 12800 (1600MHz) /DDR3 1600MHz but received PC3 10700 (1333MHz)/DDR3 1333MHz have a viable claim to ask for a replacement for the actual product they intended to receive?

Additional

If people approached sellers how would they reply once the seller starts to use defensive measures to distance themselves from any wrongdoing or any deception that took place.

I personally could not sell this computer memory as 1600MHz knowing that it is actually 1333MHz. Yes it has been tested at 1600MHZ but then it's possibly been tested at faster speeds too. But being tested at doesn't make it so as it shows it's an additional XMP.

If a family saloon car is tested on le mans race track it doesn't make it a Le mans race car per se. They may slap a badge on it but you clearly see it's not a race car and under no illusion of what you're buying.

emptybox

privateILLY wrote: »

My first question would be. When you originally bought your memory did you buy it specifically because it was rated at 1600MHz?

My second question would be have you used CPU-Z if CPU-Z sees your memory as PC3 12800 (800) you have 'true 1600MHz'memory

Warranty Limited Lifetime
Fan Included No
Heat Spreader Vengeance
Memory Configuration Dual Channel
Memory Series Vengeance
Memory Type DDR3
Package Memory Format DIMM
Package Memory Pin 240
Performance Profile XMP
Color Black
Memory Size 8GB Kit (2 x 4GB)
SPD Latency 9-9-9-24
SPD Speed 1333MHz
SPD Voltage 1.5V
Speed Rating PC3-12800 (1600MHz)
Tested Latency 9-9-9-24
Tested Speed 1600MHz
Tested Voltage 1.5V

This is cut from Corsair's site just to show that it is listed as PC3 12800 (1600)

I suspect like mine you have actually got PC3 10700 as the specs actually state SPD 1333

My memory is too listed as PC3 12800 (1600) when it actually isn't CPU-Z lists it as PC3 10700 (1333)

Yes, I bought it from Amazon in 2011 (for about £60). And I chose those modules specifically because I thought they were 1600 Mhz.

I've tried CPU-Z and you are right. On the SPD tab under Max Bandwidth it has "PC3-10700H (667 MHz)"

And yet, with XMP on it's obviously running at 1600 MHz, because the DRAM Frequency is 798.1 MHz, which is correct for dual channel RAM.

I'm not bothered about looking for any redress, because it's run flawlessly for 6 years. But it's annoying that you are not getting what you paid for unless you overclock with this XMP (I presume that's what's happening?)

In fact this January I upgraded this PC and bought another 8 GB of the same RAM, second hand on Ebay for £39. But this time I was buying it to match the first lot.
I also replaced the original i3 2120 with a second hand i7 2600 3.4 GHz (for £98), and I see CPU-Z records that as running at 3.8 GHz at times, so that matches your story of the CPU also running faster when XMP is on.

But I'm quite happy to keep XMP on, or at least to keep it on the auto setting, as I've never had any problems or blue screens with this PC......so far.

AndyPix

If it were me, i would unplug the memory, go down to my retailer and get a refund as goods not as described.


Then perhaps go to the praise, vents and warnings forum to vent your frustration


You dont need technical assistance , as you are already aware

privateILLY

emptybox wrote: »

In fact this January I upgraded this PC and bought another 8 GB of the same RAM, second hand on Ebay for £39. But this time I was buying it to match the first lot.
I also replaced the original i3 2120 with a second hand i7 2600 3.4 GHz (for £98), and I see CPU-Z records that as running at 3.8 GHz at times, so that matches your story of the CPU also running faster when XMP is on.

Glad I raised this as it may assist people to become aware. The turbo feature of the CPU may be able to be disabled in the bios I can on mine but to me that is defeating the object. I know/knew the CPU had a turbo ability but it only does it when it is needed and that made the CPU more of attractive purchase. Buying factory overclocked graphics cards is the norm but you're aware of it.

This is the second lot of memory. The first being two sets of 8Gb exact same make model just lower capacity. I wanted to max out the memory 32Gb (freak) so purchased the current last year some time. I was completely unaware until now. You know I feel guilty for putting the original memory in a pc build and selling it as ddr 3 1600 hence my appreciation from a legitimate selling point of view. I was under the impression originally that XMP was extended Memory profile or extra memory profile 'overclocking' never entered the equation.

AndyPix wrote: »

If it were me, i would unplug the memory, go down to my retailer and get a refund as goods not as described.


Then perhaps go to the praise, vents and warnings forum to vent your frustration


You dont need technical assistance , as you are already aware

If only it was that easy I have or am going to find it hard to go to the retailer as I'm having difficulty finding any communications or even the location of the seller used sat nav to find shop :rotfl: I'll continue to seek info on the options available to me.

DoaM

privateILLY wrote: »

If only it was that easy I have or am going to find it hard to go to the retailer as I'm having difficulty finding any communications or even the location of the seller used sat nav to find shop :rotfl: I'll continue to seek info on the options available to me.

Android phone with Google location services enabled? You might find it in your location history (if you can remember the date and the history goes back that far - I got my first Android phone in September 2013 and it has location history for it).

https://www.google.co.uk/maps/timeline?pli=1&pb

privateILLY

I used navmii app I think but had To factory reset d'oh doing the reset lost text messages too so trying to track back to ebay emails I must have contacted via there first initially

Found the seller it was purchased 10/7/16 so it's not 12 months ago.

enkoda

privateILLY wrote: »

If you buy a hard drive rated at 7500RPM you don't expect to be sold a 5400RPM. I had my reservations about capacities but they don't inherently affect performance.

The correct analogy would be buying as drive that's advertised as running at 7500RPM, but is a 5400RPM drive that can speed up to run at 7500RPM.

privateILLY wrote: »

If you want memory a specific type and speed and you enter it in a search engine you'll be supplied with results. Your local comet, currys or any other retailer may sell them. You don't necessarily visit the manufacturers web sites. So please stop with the on the manufacturers site. I have been and seen what it says !

I only have access to the manufacturer's website, not the packaging, so that's the only point of reference I had to try and offer some help. I always check the official sites for any hardware that I buy so I can obtain the correct info - it's second nature with the whole internet at my fingertips.

privateILLY wrote: »

I found out my 1600MHz memory is not 1600MHz it's 1333MHZ with an XMP profile. Which you will find on the manufacturers is categorized as 'overclocked' go look at the faq you like their site.

It is NOT plug and play. you have to enable it in the bios if the motherboard supports XMP if it doesn't tough you'll only get 1333Mhz but you bought 1600MHz or you thought you did.

From the Corsair website:

Corsair_FAQs wrote:

9) I purchased a set of memory and I noticed the timings set in the modules SPD is not set the tested spec of the modules; why not?

The tested settings of any given part would normally need to be set manually and the modules SPD will be set to JEDEC standard for the specific part so they will post on any system with default voltage.

Seems pretty clear to me that you need to manually set the XMP profile.

privateILLY wrote: »

Look at ebuyer or balliecom specs they're listing the exact same memory as PC3 12800 when in fact it is PC3 10700 according to CPU-Z and a previous reply let you know I knew about CPU-Z.

Ok, here's a snippet from Ballicom.co.uk:

Vengeance LP Performance Memory modules 16GB (2x8GB) DDR3 1600MHz CL10 Unbuffered DIMM Memory with XMP 1.3 for AMD, Intel Platforms.

So this memory runs at 1600MHz with an XMP 1.3 profile.

privateILLY wrote: »

I bought what I believed was PC12800 1600MHz but it transpires it's actually PC3 10700 1333MHz.

You bought 1333MHz memory that runs at 1600MHz as per the seller's and manufacturer's specifications.

privateILLY wrote: »

You are completely missing the point and I really wish you would either read what has been posted or don't reply at all.

That's quite alright, no need to thank me for doing your research for you!

privateILLY

enkoda wrote: »

The correct analogy would be buying as drive that's advertised as running at 7500RPM, but is a 5400RPM drive that can speed up to run at 7500RPM.


I only have access to the manufacturer's website, not the packaging, so that's the only point of reference I had to try and offer some help. I always check the official sites for any hardware that I buy so I can obtain the correct info - it's second nature with the whole internet at my fingertips.


From the Corsair website:

Seems pretty clear to me that you need to manually set the XMP profile.


Ok, here's a snippet from Ballicom.co.uk:

So this memory runs at 1600MHz with an XMP 1.3 profile.


You bought 1333MHz memory that runs at 1600MHz as per the seller's and manufacturer's specifications.


That's quite alright, no need to thank me for doing your research for you!

Reported for trolling

But while your here

1. If you buy a 7200RPM HDD you don't expect to receive a 5400RPM 'sped up'

2. You clearly have access to the world wide web. Images of packaging are in abundance!

3. XMP or (tested at) are NOT jedec SPD. XMP is Extreme Memory Profile or in layman's terms overclocked.

4.It seems mud would be clear to you

5. contradiction to your previous regarding only having access to the manufacturers site
Looking at the Cas Latency from your 'snippet' you're looking at the wrong memory as mine is CL9. Which is irrelevant as the main issue would be that the memory you'll be viewing will probably state PC3 12800

6. I actually bought PC3 12800 (1600) clearly shown in the tec specs on both the manufacturers site and Balliecom amongst other retailers selling this memory.

You continually repeat the same rhetoric without actually grasping the concept. Telling yourself a lie often doesn't make it the truth. I wasn't about to thank you on the contrary I laugh at your attempt to deny what is in black and white. I only hope with your level of research you aren't in any way 'researching' things to aid humans or this could have catastrophic effects. You'll be enlightened when the penny finally drops. I won't hold my breath waiting for that to happen though.

Mr_Toad

privateILLY wrote: »

Reported for trolling

But while your here

1. If you buy a 7200RPM HDD you don't expect to receive a 5400RPM 'sped up'

2. You clearly have access to the world wide web. Images of packaging are in abundance!

3. XMP or (tested at) are NOT jedec SPD. XMP is Extreme Memory Profile or in layman's terms overclocked.

4.It seems mud would be clear to you

5. contradiction to your previous regarding only having access to the manufacturers site
Looking at the Cas Latency from your 'snippet' you're looking at the wrong memory as mine is CL9. Which is irrelevant as the main issue would be that the memory you'll be viewing will probably state PC3 12800

6. I actually bought PC3 12800 (1600) clearly shown in the tec specs on both the manufacturers site and Balliecom amongst other retailers selling this memory.

You continually repeat the same rhetoric without actually grasping the concept. Telling yourself a lie often doesn't make it the truth. I wasn't about to thank you on the contrary I laugh at your attempt to deny what is in black and white. I only hope with your level of research you aren't in any way 'researching' things to aid humans or this could have catastrophic effects. You'll be enlightened when the penny finally drops. I won't hold my breath waiting for that to happen though.

But the Tech specs on the manufacturers site clearly says;

SPD Speed is 1333MHz

Speed Rating 1600MHz

Tested Speed 1600MHz

It's all there so it looks like you either didn't read it or misunderstood it.