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DMP Mutual Support Thread - Part 12

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  • sourcrates
    sourcrates Posts: 31,494 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 9 September 2018 at 4:03PM
    We are in a DMP (self administered) been doing so for 3 years without issues.
    Now out of the blue one of our creditors, Cabot Financial, has begun calling our relatives trying to speak with us. Our home phone was disconnected as part of our money saving activity, and we declined to give any creditors our mobile numbers. We have asked all of them to correspond by post only, and this is the first time we have had anyone step out of line.
    Questions - is it legal for them to call our relatives? and supplementary to that, what on earth should we do about it?

    Many thanks all!

    Unfortunately Cabot have form for this kind of thing, however under new GDPR laws, they can now face harsher punishment for non compliance.


    Written complaint to Cabot citing they are breaking Data protection laws by discussing your accounts with other people.

    Advise you gave them permission to contact you in writing only, and that instruction still stands.

    Any further breeches will result in complaints been registered with the FOS and the ICO.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • I’ve not told my creditors that I’m having financial difficulties yet as I’m still trying to get my head around starting my DMP. I’m thinking of going self managed. Would someone explain to me how snowballing works?
    Also my 3 credit cards are all still in my maiden name should I just leave them as that or try to get the names changed?
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 9 September 2018 at 6:31PM
    DebtCamel - Guide to Snowballing

    There are two schools of thought about how best to snowball debt:
    • The MSE way is to pay down the debt with the highest APR first
    • The psychological method is to pay down the smallest debts first. This makes the debts appear to be paid quicker - but it is all psychological

    http://www.stoozing.com/calculator/snowball-calculator.php

    Edit: As far as your name goes. You want all your credit accounts to be registered with the same identical name. So check all three credit files and advise all your credit accounts of your name change. Also make sure you change your name on the electoral roll so that everything reported to the Credit Reference Agencies is consistent.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • Steff90
    Steff90 Posts: 26 Forumite
    Hello everyone!!
    God where do I begin?! (And I don't even know if I'm posting in the correct place 🙈 someone feel free to scold if I have!)
    I'm in around £19.5k of debt - credits cards & loans. Just faced up to it the other day bit the bullet after many sleepless nights.
    I contacted Payplan and am awaiting a phone call from them to go through all my income & expenditure - the dread!!
    Firstly, has anyone had any experience first hand with Payplan and how helpful did you find it?
    I've tried so hard to try sort it myself as I've built up my credit score for about 5 years to a pretty decent point and I know if I go into a DMP it will trash this and quite rightly so!
    I know my credit rating should be my main worry but I can't help it!
    I just worry as I rent and if I have to find another house at same stage it'll be horrific as no one will want me as a tenant because they do credit checks (I'm a single mother to my 5 year old son).
    Anyway I don't really know what else I'm asking but just need to know things will be ok. I'm dreading this phone call and getting it all in place as I've read and skimmed many of these forums and it's a lot to take in.
    I hope someone can help put this newbies mind at ease 🙈😂😭 x
    Around 20K starting point :eek::eek::eek::eek: Will get there eventually :T

  • Edit: As far as your name goes. You want all your credit accounts to be registered with the same identical name. So check all three credit files and advise all your credit accounts of your name change. Also make sure you change your name on the electoral roll so that everything reported to the Credit Reference Agencies is consistent.

    The name on all 3 credit cards match and they all show on my credit report. I changed my name on the electoral register as that was surprisingly easy. I don’t know how to go about doing it with mbna (the website isn’t helpful) and I’ve not looked into doing it for RBS.
  • Sazzie23
    Sazzie23 Posts: 2,634 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker Post of the Month
    Steff90 wrote: »
    Hello everyone!!
    God where do I begin?! (And I don't even know if I'm posting in the correct place 🙈 someone feel free to scold if I have!)
    I'm in around £19.5k of debt - credits cards & loans. Just faced up to it the other day bit the bullet after many sleepless nights.
    I contacted Payplan and am awaiting a phone call from them to go through all my income & expenditure - the dread!!
    Firstly, has anyone had any experience first hand with Payplan and how helpful did you find it?
    I've tried so hard to try sort it myself as I've built up my credit score for about 5 years to a pretty decent point and I know if I go into a DMP it will trash this and quite rightly so!
    I know my credit rating should be my main worry but I can't help it!
    I just worry as I rent and if I have to find another house at same stage it'll be horrific as no one will want me as a tenant because they do credit checks (I'm a single mother to my 5 year old son).
    Anyway I don't really know what else I'm asking but just need to know things will be ok. I'm dreading this phone call and getting it all in place as I've read and skimmed many of these forums and it's a lot to take in.
    I hope someone can help put this newbies mind at ease 🙈😂😭 x

    Hiya

    Defo in the right place. I don't frequent the forums much these days but wanted to make sure you had a reply to wake up to. It takes a lot to say, I have debt problem.

    It will effect your life and at times it will be tough, but as you've found carrying debt isn't easy either and eventually the bubble will burst, so think of it as a shorter term pain for a long term future.

    PayPlan used to be one of 2 main DMP providers but as a say I'm not very current on here. I remember them to be ok but Stepchange always seemed more popular. If you don't like what they say you can go to Stepchange or set up your own plan.

    Depending on your income there may be other ways to go rather than a DMP. In my experience the best way to start is to say to your creditors, I have a problem and they must give you at least 30 days to come up with a plan, however as soon as you do that your credit rating starts to dive and depending on how you are living you may find access to funds gets limited so set up your emergency fund first and make sure you can pay your bills for this month.

    A safe bank account that you can use away from any creditors, pref one that accepts DD and SO is a must. You'll get a better choice if you do this before you've put anything in place with PP or creditors.

    The others will no doubt be along soon with other helpful advice but it will be ok, the world won't end and you will survive and one out a better person at the end. Your child will probably benefit in the long term too and while young won't know any different. Do make sure any other parent pays their way though.

    Good luck and hang in there, the first few months are the worst but it gets easier eventually.

    Saz
    Debt -it's a fight that I'm winning, dealing with debt one day at a time.
    Estimated DFD August 2018 - 2031 - now 2027 :T

    Guide dog Tess, missing Scotland 2 years

    DMP support no438.
  • SpagBol
    SpagBol Posts: 1,371 Forumite
    Hello everyone,
    We've been on our self-managed DMP since October last year and everything has settled down nicely. I'm starting to see time benefits of being in the arrangement with no accounts to check every day and hundreds of bills to open! :j

    I have decided to write to all of our creditors (14 accounts!) to ask for CCA evidence, I will buy some envelopes and postal orders and do that this week. Even if just our lowest balance (£393) is unenforcible, it would be brilliant. I bet they aren't as all of them are with large banks but you never know.


    Does anyone know if I can send 2 or 3 CCA requests and relevant postal orders in the same envelope? Any saving on postage would be good but I don't want to get it wrong.
    As ever, welcome and good luck to newbies and thank you to everyone helping :beer:
    DMP started Oct '17: £79,974 :eek::eek::eek::eek::eek:
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    SpagBol wrote: »
    Does anyone know if I can send 2 or 3 CCA requests and relevant postal orders in the same envelope? Any saving on postage would be good but I don't want to get it wrong.
    As ever, welcome and good luck to newbies and thank you to everyone helping :beer:

    It's fine to send the letters together - I sent 3 to PRA and 3 to Link and each set just went in one envelope. As you say, it saved on the 'signed for' cost of postage.
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Steff90 wrote: »
    Hello everyone!!
    God where do I begin?! (And I don't even know if I'm posting in the correct place 🙈
    I'm in around £19.5k of debt - credits cards & loans.......
    I hope someone can help put this newbies mind at ease 🙈😂😭 x

    Good advice from Sazzie23 :)

    This is the right place and its probably worth you spending a bit of time going back over older posts, you'll find lots of helpful advice. I went with StepChange, but Payplan is the next most popular DMC -so you'll be fine using them.

    See this as the start of your debt free journey and look to the future - it is daunting at first, but once you start the process going you'll feel so much better for it. Do look to switch your bank account if you have any debts linked to it (including any overdraft) and get ready to contact your creditors to let them know you are in financial difficulty and seeking advice from a debt charity. They'll put your accounts on hold for 30 days initially and that'll be the start of your emergency fund.

    Take your time - don't rush in (and by that I mean, don't rush to start the DMP quickly) - you'll need to build up an emergency fund because you won't have access to any more credit and with a young child, you'll want/need a bit of a financial buffer.

    Pop back on with any questions you have - lots of folks on here to help.
  • SpagBol
    SpagBol Posts: 1,371 Forumite
    Suseka97 wrote: »
    It's fine to send the letters together - I sent 3 to PRA and 3 to Link and each set just went in one envelope. As you say, it saved on the 'signed for' cost of postage.


    Thanks, good to know it's ok to do that, I've got quite a few that can go in the same envelopes.
    DMP started Oct '17: £79,974 :eek::eek::eek::eek::eek:
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