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Vodafone Retention Deals

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  • mm66
    mm66 Posts: 550 Forumite
    I was vodafone sim only £20 30 day contract for the last six months. got it with initial £90 quidco cashback. I called to ask for PAC and was offered 600 minutes, unlimited texts and unlimited internet for £12.50 with a 12 month no phone contract. I have accepted but in the 14 day cooling period. I have iphone so not interested in a new phone really but concerned about 12 month contract. Is this an acceptable deal? Is anything likely to be better?
  • cagey76
    cagey76 Posts: 77 Forumite
    I am now in the last 30 days of contract.

    I currently have this contract; 200 xnet mins, 500 texts, unlimited weekend phone calls, no internet, £35 per month.

    I have been told this is the best contract for me, if I want internet access its £5 month more, and if I want C905 I have to pay £90 on top, or if I want N96 its £200 on top.

    Looks like I'll have to write and cancel and see if that makes them offer something better.
  • gryphon
    gryphon Posts: 80 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    My contract has been up for a couple of months now, been waiting for a couple of phones to appear on the market.

    Anyway I’ve finally settled on the E71 on a business tariff. The trouble is I have to pay £85 up front for the privilege for a 12 month contract. Giving me 500mins-lucky if I use 200 a month at the moment.

    If I go via top cash back in theory I get £60 cash back. Ordering online and ticking the keep the same number box it looks like I have to take out a new deal with a new direct debit. If I order via phone I’ll lose the £60 cash back.

    Another option would be to buy the phone outright and get one of the £9.85 retention deals. I would save £18 a month

    Any ideas on a strategy or plan for getting a deal.
  • Druss1
    Druss1 Posts: 29 Forumite
    Has anybody negotiated a good deal after returning a handset they didnt like??
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    uniqads wrote: »
    we will only call if you have requested a pac code or written in to cancell your contract. if you have seen a "new customer deal", note down what it is and where you have seen it, then when we call we can try to match or better it. a new phone and a better price plan is what upgrades are all about.

    when i mentioned in earlier posts that some people want unrealistic deals, an example would be someone who want a phone with a retail value of £400 on a heavily discounted contract ( discounted from lets say £30 to £15 ) for 12 months. the total cost of the contract is £180 which means that we are -£220 compared to if we let you leave and sold the phone on a pay as you talk scheme for its full value.
    Uniqads, you may be able to answer this question before I try Retentions instead of the upgrade team. Using the upgrade option on the VF website I can keep my existing tariff on a 12 month contract and upgrade (buy) to a BB Storm for £95. So far so good.
    What I then want to do is change the tariff on my 2nd phone (same account) from a 'standard' tariff to a BB tariff but I am told that it is impossible to go on a BB tariff for an account on which a BB has not been purchased. Surely a customer wanting to move to a more expensive tariff who already has a phone shouldn't encounter any problems compared to those wanting 'the earth' in terms of an upgrade.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • salawat
    salawat Posts: 113 Forumite
    from maniac886 on orange retention deals.

    My Dad has just been offered the following:

    Free SE C905
    300mins
    100texts
    Unlimited landline calls
    3 Magic numbers
    Free Orange BB
    £15 pm for 18 months

    if only vodafone do such deals, VODAFONE :mad::mad::mad::mad::mad:
  • huggons
    huggons Posts: 27 Forumite
    salawat wrote: »
    from maniac886 on orange retention deals.

    My Dad has just been offered the following:

    Free SE C905
    300mins
    100texts
    Unlimited landline calls
    3 Magic numbers
    Free Orange BB
    £15 pm for 18 months

    if only vodafone do such deals, VODAFONE :mad::mad::mad::mad::mad:


    Vodafone do "better" deals. As I mentioned previously, I was offered a 12 month contract at £20 per month, free c905, 500 mins and 500 texts.
  • salawat
    salawat Posts: 113 Forumite
    how the hell did you get?
    they are idiots, im gonna go to o2, I hate you Vodafone. and i actually thought they would offer something good.
    btw is this realistic to get, c905, 200 mins, 100 texts, and unlimited web, for 15pm, 18month contract?
  • huggons
    huggons Posts: 27 Forumite
    They did also offer the same deal for £15 over 18 months.
  • salawat
    salawat Posts: 113 Forumite
    so how can i get that deal???
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