Warning - Post Office extortion

mpython

Hi Yorklass, welcome to MSE.

Would you mind telling us what your profession/ employment is?

dounome

I think the opening title of the post was a taste of things to come
Warning - Post Office extortion.

Yorkslass27

Certainly, mpython. I am currently a housewife, although I do volunteer part-time for the samaritans. I don't see what this has to do with anything though.

I am surprised that xdaisyx can work for a company which loses 14 million items every year (yes I know that's only a very small percentage of what they handle, but it's still a big number), in a job where she has to deal with claims for, no doubt, many of those items, and still have the brass nerve to come into this thread and criticise a person who is unhappy because one of those items is his. Maybe she would like to apologise to the OP for her companies failure to deliver his item, because it seems that he hasn't received one from the PO yet.

Labman_2

Yorkslass27 wrote: »

I am surprised that xdaisyx can work for a company which loses 14 million items every year (yes I know that's only a very small percentage of what they handle, but it's still a big number), in a job where she has to deal with claims for, no doubt, many of those items, and still have the brass nerve to come into this thread and criticise a person who is unhappy because one of those items is his. Maybe she would like to apologise to the OP for her companies failure to deliver his item, because it seems that he hasn't received one from the PO yet.

Point out to me where xdaisyx had the brass nerve to criticise the OP?

xdaisyx

Yorkslass27 wrote: »

Certainly, mpython. I am currently a housewife, although I do volunteer part-time for the samaritans. I don't see what this has to do with anything though.

I am surprised that xdaisyx can work for a company which loses 14 million items every year (yes I know that's only a very small percentage of what they handle, but it's still a big number), in a job where she has to deal with claims for, no doubt, many of those items, and still have the brass nerve to come into this thread and criticise a person who is unhappy because one of those items is his. Maybe she would like to apologise to the OP for her companies failure to deliver his item, because it seems that he hasn't received one from the PO yet.

where exactly did i criticise anyone??

my first post was actually advice on how they can claim their money back in full!

Im apologising to no-one, on the day i personally take a mail item from someone in person, process it myself and then hand deliver it to the recipient...THEN i will apologise, if things go wrong!

Yorkslass27

I think that the inference in her posts is pretty clear. She obviously is not happy that someone has dared to complain about the royal mail, and by using terms such as "swindle" and "could claim to have popped a letter in a postbox" she certainly gives the impression that she feels the OP is being less than honest.

Now, Labman, perhaps you could point out for me, at any point in any of xdaisyx's posts, bearing in mind she claims to work for the 'lost mail compensation' department (or whatever it is called), where she even makes the slightest attempt to apologise for the loss of the OP's letter. Or even where she suggests any form of remorse, sorrow or regret that the company that she works for manages to lose 14 million pieces of mail every year.

mpython

Thanks for sharing yorkslass (I'm a product manager btw). The reason I ask is to try and establish what sort of level of quality you do your job to and therefore might expect of others. As you recognise RM lose 14m items a year (I thought it was 1m a day? but whatever it is, its too many) out of 20Bn (?) so about 2 items in every 3,000? Now I like to think I'm pretty good at my job, but I doubt if I operate to that standard. I typically have 10 - 20 meetings in a particular week and I'll be very lucky if I am ready for every one, on time, every week. I'm sure you have similar examples from your own life. RM employ 10s of thousands of people (250k if I recall from the Vent forum), which will probably reflect the population as a whole. Therefore, occasional problems (theft) can be expected (though as I said 14m is far too many). We use RM, Citylink, DHL and local couriers and tbh, they're all much of a muchness. I've been let down by each & everyone of them at one time or another.

IMHO where the OP has gone wrong is shouting on the Anything Else Moneysaving board, as though he has discovered some universal truth kept secret for all these years. As can be seen from the replies, the vast majority of the population know not to put cash or valuables in the ordinary post. He then choses, or refuses, to listen to any balance of arguement and then introduces all manner of irrelevant but emotionally laden things into his posts (mass murderers, serving in Iraq, being disabled - my wife is disabled but that doesn't stop her using the Post Office, in fact if anything its one of the better places to accomodate her needs).

So whilst I can understand your wish to aid the OP (sense of balance, fairness), I think he needs to look back at his posts and see it from other's point of view. (Though, if as I suspect he's a troll, he's succedded in getting people argueing & disrupting the board).

brownbabygirl

I can't believe we are still squabbling about this and the OP has long left the thread! (well at least that is what they said but he could be lurking still and chuckling at all the 'wooohaa' he has erupted! :rotfl:

Yorkslass27

Even as I posted, xdaisyx refuses to apologise. And she is in the compensation department !

That's enough for me. I'm off. Never again will I darken the portal of this site.

I came on here because I thought the OP got a rough ride. All you lot have done is prove me, and him, right.

I can only hope that the incompetent Post Office, for whom a lot of you seem to work, lose all your mail. Maybe then you would understand how the OP felt. I do, because it has happened to me on a number of occasions. It's not nice. But don't let that bother you, because it could never happen to you, could it ?

brownbabygirl

I don't think Cagey is a troll because nobody could have predicted this thread would go down the path it turned!