Warning - Post Office extortion

CAGEY_2

I'm not really in the habit of checking the internet every time I do anything. Certainly not when it comes to everyday things like posting a letter.

I am of the opinion that, when I stick a stamp on a letter and put it in a post box, the Royal Mail have an obligation/duty to deliver it. Otherwise, what is the point of a stamp.

The very fact that the stamp costs money means that I have paid for the service. The fact that they have failed in their duty and that they do not see this as something which could cause me problems, just goes to show the disdain with which they treat their customers.

More importantly, it shows that there is incompetence/dishonest within their ranks. Is this a company which you are happy to trust your mail with, given their attitude toward delivering, or indeed even caring about it.

Imagine if your bank sends you an unexpected letter, and it gets "lost" in the post. You wouldn't even know that it was missing, yet a postal worker could be living the high life having stolen your identity. And the Post Office would not care one iota.

Where would there T&Cs get you then ?

CAGEY_2

I also note that they RECOMMEND that you use special delivery services to send cash so that you can BUY insurance for it. But I can't see anywhere on the SENDING CASH page anything that says that you will not be able to claim compensation for non-delivery if you don't.

Or may be I'm just not looking properly.

custardy

When you use Special Delivery™ Next Day your item will be automatically covered for up to £500. If the item is more valuable you can buy additional compensation cover up to £2,500.

You can claim compensation for late delivery in writing within 14 days of posting. Remember to include your proof of purchase receipt.

You can also claim compensation for loss or damage in writing within 12 months of posting, as long as you include your proof of purchase receipt.

RM do,do checks on staff.i can confirm this as a co worker was sacked a few days ago for a relativly minor drug conviction(resulting in a fine)
to the poster who stated some of RM's services are expensive! your crazy.posting in the UK is cheap compared to many countries.
when the market is truly opened the prices will rise

steveb147

I would suggest when wanting to do this in future you use a cheque. Then if it goes astray you just write another one. I would never dream of sending cash as there is always the possibility of post going astray and I would say most people have had similar practices for the last 30 years at least. Alternatively there are now many electronic payment methods like Paypal. I do think the Post Office does a fine job in general, for example an anniversary card to my parents posted at 5.30pm in Norwich last Friday arrived in Middlesbrough by 10am on Saturday. Pretty good for the cost of a 1st class stamp. Well done!

CAGEY_2

I'll remember to send a cheque next time it's my young nephew and nieces bitrthday. But should I let their parents explain that the piece of paper with ten pounds written on it is just like cash, except they have to put it in the bank and wait for seven days before they can touch it, or should I send a letter of explanation instead ?

I'm glad that you have had good experiences with the Post Office, but I'm sure that many people would have vouched for Harold Shipman, Peter Sutcliffe, Beverley Allitt etc.

Most of the time the Post Office do a sparkling job. Their prices for first and second class mail are extremely reasonable. But to suggest that when they mess up they can just shrug their shoulders (metaphorically) and say "So what !" is ridiculous.

As Clive Woody pointed out in his post, the Royal Mail website gives their recommendation regarding sending cash through the post. And NOWHERE on that page does it say not to do so. In fact, despite it being a condition of the service, NOWHERE on that page, regarding sending cash, does it say that compensation can not be claimed for cash/vouchers should the mail go missing.

It does, however, recommend that Special Delivery be used for such mail. And the price of sending a five pound note ......£4.25. Now that's a rip-off.

LittleVoice

CAGEY wrote: »

I'll remember to send a cheque next time it's my young nephew and nieces bitrthday. But should I let their parents explain that the piece of paper with ten pounds written on it is just like cash, except they have to put it in the bank and wait for seven days before they can touch it, or should I send a letter of explanation instead ?

Why not? Children need to learn about such things. And, if there is any problem with this if they are very young, surely their parents would give them the cash without them having to wait for cheque clearance (most likely not seven days). Or send the cheque to the parents in advance or do a BACS transfer? Actually receiving a cheque with ones own name on it might be more interesting than just a normal currency note.

mpython

CAGEY wrote: »

I'm glad that you have had good experiences with the Post Office, but I'm sure that many people would have vouched for Harold Shipman, Peter Sutcliffe, Beverley Allitt etc.

When I starting reading this thread I thought, someone else who obviously missed Channel4's dispatches programmes and who hasn't searched the forum to investigate other people's similar experiences.

But after noting his inability to accept people may have a different point of view to him/her, and the points being made becoming more & more bizare culminating in that quote above, I'm convinced Cagey is a new troll.

Please don't feed him.

steveb147

CAGEY wrote: »

I'll remember to send a cheque next time it's my young nephew and nieces bitrthday. But should I let their parents explain that the piece of paper with ten pounds written on it is just like cash, except they have to put it in the bank and wait for seven days before they can touch it, or should I send a letter of explanation instead ?

I'm glad that you have had good experiences with the Post Office, but I'm sure that many people would have vouched for Harold Shipman, Peter Sutcliffe, Beverley Allitt etc.

Most of the time the Post Office do a sparkling job. Their prices for first and second class mail are extremely reasonable. But to suggest that when they mess up they can just shrug their shoulders (metaphorically) and say "So what !" is ridiculous.

As Clive Woody pointed out in his post, the Royal Mail website gives their recommendation regarding sending cash through the post. And NOWHERE on that page does it say not to do so. In fact, despite it being a condition of the service, NOWHERE on that page, regarding sending cash, does it say that compensation can not be claimed for cash/vouchers should the mail go missing.

It does, however, recommend that Special Delivery be used for such mail. And the price of sending a five pound note ......£4.25. Now that's a rip-off.

Well I never had a problem getting cheques at birthdays when I was little so why on earth should they. And as for comparing the situation to Shipman et al is rather shameful on your part and a slur on those who were affected. People have given you many alternative methods of payment but you have been nothing but obstructive and negative.

CAGEY_2

In my 37 years on this earth I have been shot at in Iraq, burgled in Birmingham and mugged in Wolverhampton. I have worked hard for ungrateful employers, broken my back in two places and been left barely able to walk, been knocked back time and time again whenever I have asked for help from anyone and yet still continued to try and help them as much as I can.

And yet, I have never felt so insulted in my life as I feel having come to this forum to post a warning for those who may not be aware of the Post Office rules, and may, like myself, feel that large companies should show a little integrity and honesty.

In answer to mpython : Maybe I did miss the Dispatches programme on Channel 4. I don't know when it was on. Perhaps it was when I was serving my country instead of sitting in front of the TV. Maybe I didn't search this forum before I posted a birthday card. But I didn't realise it was compulsory to consult people to use the Royal Mail.
And as for being a TROLL. Don't worry, I shall not be posting on this site again. So you and your anally retentive entourage can keep it all to yourself. For all your accusations that it is I who can not accept the opinion of others, I suggest that you take a good, long, hard look at yourself before you make such comments.

Labman_2

Cagey

I think your being more than little overly sensitive. I've read all of this thread & IMHO, you are the one that is coming across as aggressive. You've also introduced so much irrelevant twaddle that the people on here are having trouble taking you seriously.

I think most people know that when you Post an item that you select the appropriate method available for the item in question. Next time your in the PO pick up the booklet that gives you details of the ways, costs & insurance provided for items of mail.