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Lowell Finance Ltd

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  • fatbelly
    fatbelly Posts: 22,972 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Pogo - if they send a letter before action, be sure to use the reply form (new pre-action protocol came in on 1 Oct).

    The op is nowhere near that stage I hope.
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Jim1980 wrote: »
    I received a letter today from Lowell finance, stating that information provided from a credit reference agencies suggests that you are one of our customers and therefore we would like to speak to you regarding a personal matter. Should I phone them?
    If its nothing specific, sounds like a general phishing letter. Someone with a similar/same name as you has a debt and has moved from the property they were at and they are trying to see if you are that person. Have you checked all the linked addresses on your credit files?
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    pogofish wrote: »
    Nope, nothing from my past.

    I've fully settled every debt I ever had and my determination to have nothing ever to do with that particular firm was steeled by the way they treated my mother when she was a customer.

    So you can imagine my unbridled joy when in short order, I got a letter from the original firm and then Lowell demanding a not insignificant sum from me.

    The original firm have backed-off after a fairly brusque correspondence but not Lowell, who have just started pestering me again by letter and this time phone despite clear cease and desist instructions.
    If the original firm have sold it to Lowell, then of course they'll back off. You can send cease & desist letters, but they are unlikely to stop. It wouldn't be much of a business model of buying unpaid debts if they stopped when someone simply told them to stop sending letters :rotfl:
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    And their right to sell-on my non-existent debt/personal information and have Lowell pursue me for it was what exactly?
  • sourcrates
    sourcrates Posts: 31,557 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    If it’s your name, your address, then it’s either your account, or one taken out fraudulently in your name.

    Either way you need to deal with it, provit letter should be your first step, see what comes back.

    Take it from there.

    Lowell buy bad debts and won’t b3 aware of any dispute.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • StopIt
    StopIt Posts: 1,470 Forumite
    pogofish wrote: »
    And their right to sell-on my non-existent debt/personal information and have Lowell pursue me for it was what exactly?


    Someone has not paid this debt you mention. It may be completely unrelated to you, which is why you send the Prove It letter, to establish just where the debt came from.


    Lowell are a typical DCA. Their tactics may be in question, but they buy debts in good faith. If the OC dropped a clanger, Lowell wont know this.

    Send the Prove it letter, and deal with them from there. If it can be shown that the debt isn't yours, they will go away.
    Remember everyone and their dog will deny debts that are theirs, so don't expect Lowell to go away just because you say so without going through correct procedure

    In debt and looking for help? Look here for the MSE Debt Help Guide.
    Also, If you need any free and impartial debt advice, the National Debtline, Stepchange, and the CAB can help.
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    pogofish wrote: »
    And their right to sell-on my non-existent debt/personal information and have Lowell pursue me for it was what exactly?
    So you believe they don't have your right to sell on your information & debt because you weren't asked for your consent to do so, or because the common law you are bound by means you don't recognise that there is a contract between you and Lowell?
  • Candyapple
    Candyapple Posts: 3,384 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What you need to do is check your credit files to see if there is an entry from Lowells on any of them:

    The free versions to check your credit files are below:
    Experian: https://www.moneysavingexpert.com/creditclub
    Equifax: https://www.clearscore.com
    Call Credit: https://www.noddle.co.uk
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 23 October 2017 at 10:38AM
    nic_c wrote: »
    So you believe they don't have your right to sell on your information & debt because

    What debt?

    How can a company I have never had any kind of relationship with suddenly decide I owe them money, never mind then selling it-on?
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Candyapple wrote: »
    What you need to do is check your credit files to see if there is an entry from Lowells on any of them:

    Done longsince - My bank were happy to do the check for me and are on my side in the matter.
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