Get a grip woman!

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  • greenbee
    greenbee Posts: 17,554 Forumite
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    Our oil syndicate yesterday had been quoted ‘estimate of 100-120ppl’ and no guaranteed price for the order as is usual, but being charged whatever it is on the day. I have half a tank, so will skip this delivery.
  • Suffolk_lass
    Suffolk_lass Posts: 10,134 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    So 600l of oil ordered for delivery before 4th April (whenever they are in the area).

    I believe our choice of supplier has dropped as our one-man band and his wife (or maybe daughter) 2nd generation family firm have retired. I did a quick Companies House check and they both resigned as Directors from 21st November and a competiitor's directors are now showing. The competitor is a bigger operation and was always a tad more expensive. The woman on the phone (was not the usual and) has obviously been briefed to say nothing has changed but when I said the directors had, she said she didn't really know.

    I have paid 112ppl but still 15ppl less than the comparison site. I paid 22.9 last time I bought oil, in May 2020. Fuel oil excise duty is 10.7p in the pound. It is almost 58p for diesel yet the prices have been showing as the same for the last month. Definitely profiteering as the only difference is the red marker
    Save £12k in 2025 #2 I am at £2664.85 out of £6000 after March (44.41%)
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  • trix-a-belle
    trix-a-belle Posts: 1,529 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Mortgage-free Glee!
    Ug not fun but expensive oil is better than no oil. Most of the suppliers around here have been hoovered up by larger outfits, one place still has 2 names on the gate and will even quote against themselves as its literally the same people answering the phones whether you call C or G
    - Mortgage: 1st one down, 2nd also busted
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  • badmemory
    badmemory Posts: 9,417 Forumite
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    I wonder why they would think lying to you would make them more appealing to you as a supplier?
  • EssexHebridean
    EssexHebridean Posts: 24,240 Forumite
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    It's pretty common in circumstances of a company being bought out like that - it's not designed as "lying" as such, and indeed the member of staff may not even have known deals about Directors etc - it's meant to give a sense of reassurance to regular customers that they can still expect the same service. Not everything is done for nefarious reasons! 
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  • beanielou
    beanielou Posts: 94,911 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    That sounds like a really stressful day.
    No wonder that you feel drained.
    Take care.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

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