Sky refusing to install dish as theres communal connections

DoaM

ryouga wrote: »

Except, its Scotland so theres no owner of a block or a comitee responsible.

Are you sure? The building (other than your defined flat) constitutes a common area, therefore all property owners in that building have shared access and shared liability. That's why there's either a residents' committee or an appointed Factor.

Bottom line - you're cutting off your nose to spite your face. WHY are you not doing what Sky ask? Are they proposing to charge you extra for another engineer visit? (If yes I'd certainly rail against that; if no then what's the problem?)

photome

ryouga wrote: »

Except, its Scotland so theres no owner of a block or a comitee responsible.

And they never told me BEFORE the install date.

So the landlord has no access to this communal dish, its a left over from when it was council housing.

So their rules only apply to England, as rules (which they call laws) are different in Scotland.

Would people here do it? Or do they only like to tell others to knowing they wouldn't do it themselves?

Yes if i wanted sky to sort it...simples

ryouga

DoaM wrote: »

Are you sure? The building (other than your defined flat) constitutes a common area, therefore all property owners in that building have shared access and shared liability. That's why there's either a residents' committee or an appointed Factor.

Bottom line - you're cutting off your nose to spite your face. WHY are you not doing what Sky ask? Are they proposing to charge you extra for another engineer visit? (If yes I'd certainly rail against that; if no then what's the problem?)

Are people forgetting that at no point before the install did they tell me I needed it, and yes they want a new install cost, and yes I know about shared liability but in all the flats I have rented over the years when theres a dispute about common areas all landlords involved let things rot, at a previous property there was a single council tenant in block so council replaced all light bulbs and the landlords refused to chip in.

At my last property my landlord was meant to be the one who did repairs and billed others but other landlords refused to chip in, one was a empty flat, one was a homeowner, rest were private landlords all saying they shouldn't have to pay for other peoples convienience.

They only tell me after install (which is a few wires) that I need permission, if I wanted to use communal dish I would of used own cable and used a freesat box.

wealdroam wrote: »

Are you really telling us that all blocks of flats in Scotland have no owners?

I knew some things were different in Scotland, but that is unbelievable.

Thank you for the insight. Always willing to learn.

Never said they did, but flats can be owned by individual owners not a single entity.

Local contractors want about £100 for the job.

NeilCr

In the end it's up to you

You asked a question and I answered it. Sky is important to me (sport) and, for me, life's too short to get caught up in this sort of thing.

macman

What the OP means is that the building is not owned by leaseholders, with a single freeholder, as would be the case in England and Wales. There are very few leasehold properties in Scotland.
In purpose built apartment blocks there is usually an appointed Factor who deals with the maintenance and running of the common areas and external fabric (roof, windows etc).
Since this is apparently a tenanted property, Sky have every right to ask for proof of the LL's permission to erect a dish. The obvious reason being that they will incur the cost of removal should the LL object.

Bogalot

I used to work on the wayleave department of another telecoms provider. In three years I cannot recall one customer being as difficult as the OP.

A factor is the Scottish equivalent of a managing agent/ management company. Swap over the respective words and the meaning is largely the same.

ryouga

Bogalot wrote: »

I used to work on the wayleave department of another telecoms provider. In three years I cannot recall one customer being as difficult as the OP.

A factor is the Scottish equivalent of a managing agent/ management company. Swap over the respective words and the meaning is largely the same.

Being difficult is me not being told beforehand I wouldn't be getting a dish installed but rather the engineer turns up and tells me then?

Me being difficult is Sky saying no signal is nothing to do with them and its up to my landlord?

Yet I am a difficult customer?

If it was a free install I wouldn't care, had I known they were not going to put up a dish I would not of ordered.

Do you not think they should of told me BEFORE coming round to do the install that they wouldn't put up a dish, especially when advisor on phone said I would get one put up?

So let me ask, why am I the difficult customer when they are the ones that never told me things, then when I queried then made demands to do what I paid for in the first place and never got?

Or do you think demands after a contract has started are acceptable?

shaun_from_Africa

ryouga wrote: »

Being difficult is me not being told beforehand I wouldn't be getting a dish installed but rather the engineer turns up and tells me then?

Did you inform Sky that you lived in a communal block before arranging for the engineer to visit?

ryouga

shaun_from_Africa wrote: »

Did you inform Sky that you lived in a communal block before arranging for the engineer to visit?

If you mean if I lived in a block of flats then yes, but I myself didn't know there was a communal aerial, and considering the building and others around it that are identical have multiple Sky dishes as well its not as if its a one off.

In fact the last property I moved from was around the corner and identical to one I am in now, Sky never asked me there if I had landlords permission only difference was no communal aerial.

Though I do wonder if thats why I was told I can't get Sky Q.

RoonilWazlib_2

Did you tell them it was a communal block?