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Trainers for speed awarement course were awful and one made a lewd remark at me

Is there any point complaining about this? They were so awful at their job that even if this was a company paid for course I would of made a complaint.

Obviously I won't ever get a refund, but the course was not presented well at all and a remark was made at me that I would involve hr if made in the workplace.

Is there any cumupance for these people for if they deliver a course of a very poor quality?
«13456

Comments

  • GTE_Boy
    GTE_Boy Posts: 218 Forumite
    Are you wishing to complain about the remark or course?
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is there any point complaining about this?

    Yes, the standards fall short of expectation and the effectiveness of the course is compromised.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    ask for a refund , did you pay by credit card?
    Save a Rachael

    buy a share in crapita
  • I'd mention the remarks, but if you get a refund because the course was substandard, you should go on another one.
    How much hassle was involved with this one?
  • facade
    facade Posts: 7,683 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As above, satisfactory completion of the course within a time limit was the condition set to avoid 3points and a speeding fine.

    If you complain and get a refund/credit to pay for the next course, then you will have to complete it within the original time limit, or they will simply start court proceedings where you will be found guilty of speeding and given points and a fine.

    Is it worth the hassle?
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • prowla
    prowla Posts: 14,089 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Awarement, that's a new word I've learned today!
  • wgl2014
    wgl2014 Posts: 1,144 Forumite
    What was the remark?

    Also what do you actually want to achieve?
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Were others on the course similarly disappointed with the delivery?
    Did any of the others pick up on the comment?

    One complaint out of a roomful can easily be waved away as you being over-sensitive. Half the roomful complaining is going to carry some weight.

    I presume, since you were so incensed at the time, that you spoke to the other participants afterwards...?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    prowla wrote: »
    Awarement, that's a new word I've learned today!
    Sounds like the standard of teaching English is also pretty low ;)
  • I had to do one of these. Several hours of death by PowerPoint and quite a painful experience overall. In retrospect I should have just paid the fine and taken the points a I'd advise anyone else to do the same.
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