Large amount deducted via DD

Robin9

Your consumption is not that small - in 7 months since May 2016 you have used 3,500 units ie about 500 a month. Thats more than my 4 bed gas heated.

Assuming that is typical of your consumption (and as it includes the summer months it may actually be low) then since May 2015 you will have used nearly 10,000 units.

At about 10p a unit that is £1000 plus daily charges at 57p (WOW) and VAT thats about £1500 since May 2015.

It you deduct what you have paid £780 plus 7 x £14 you seem to owe over £600

That seems to suggest that your opening read was correct

RGun

But something is clearly wrong. There is no way I can use that amount with so little time there.

I have a partner who's flat ive been staying at. Hot water on constantly, heating on all day everybday, multiple electrical devices, switches and plugs on even when not used and she's paying roughly the same amount every month with minimal change.

What is it I'm missing, what am I doing that's wrong? How can I have just a single payment a month which will stay roughly the same...?

molerat

RGun wrote: »

I've lived in the flat since 2013. On the first bill it has an E beside the 64975, which means estimate.

0 6 3 8 4 0 was the very first meter that was submitted to them when I signed up with them in May 2015.

Then why is the opening read for 30 April 2015 59338, a difference of 4502 units which is around £450 you have overpaid .......... but ......... if that was the same read used by your previous supplier on closing the account then you underpaid them by a corresponding amount.

Now using today's and opening readings you have used 14284 kWh since May 2015, 18 months, which averages 793 a month or 9522 a year. Depending on how hot you like the place this could be reasonable.

You need to confirm that the meter you are reading is yours.
You need to do a simple load test with a high load appliance to see if the meter is roughly accurate.
You need to take daily then weekly then monthly readings going forward to establish how much you are actually using.

RGun

Where are you seeing that?

molerat

On the first bill.

previous date 30/04/2015
previous read 59338.5E

D_M_E

I might have missed it in the thread, but are the last 2 digits of your meter tenths and hundredths of a unit - if they are then you do not include them in your reading and also means a vastly inflated bill if you did include them.

As others have said, you should check that the meter actually is yours - do the meter serial numbers on the bills and meter match?

RGun

Moving forward, seeing that I've messed up by not keeping a record it seems, what is the best company/tariff for me to go with. The last time I was in the flat was the start of November for a day. Im the future i cant see myself staying any time soon... My father told me about a meter where I can just top up myself? And use what I have paid for already.

footyguy

RGun wrote: »

... I signed up with them in May 2015.

Compare and contrast with your OP where you originally stated.

RGun wrote: »

... I signed up with them in January of this year..

:cool:

At least we are getting closer to understanding why you are being billed from 30/4/2015

£14 per month? 57.540p daily standing charge? I'm sure you have already done the maths.

molerat

RGun wrote: »

Moving forward, seeing that I've messed up by not keeping a record it seems, what is the best company/tariff for me to go with. The last time I was in the flat was the start of November for a day. Im the future i cant see myself staying any time soon... My father told me about a meter where I can just top up myself? And use what I have paid for already.

Getting ahead of yourself a bit here.

You need to sort out what is going on first, identifying the meter and actual use.

Until a few days ago EE were very competitive for electricity anyway.

footyguy

So you only used to stay there 3-4 days a month, the last time you stayed there was last month and you don't know when you will stay there again.

Give it up. A hotel would be cheaper. Probably the saving in council tax alone will cover the cost of that. (and of course you don't get any electricity bills from a hotel)