£1 Hoxton hotel rooms

hemc

yopusa wrote: »

I also tried several times to book rooms. I booked a 29£ one on October and I will be there and stay at the Hoxton. But, unfortunately, I also booked another 29£ one and i entered the wrong month... November the 29th instead of Octobre the 29th... I called the hotel and they told me they can't do anything. After a few talks, the lady told me I could eventually change the name on the reservation. Anyone interested ?

I would be intreasted if it is still availible?
thanks

selyoh

i am a little conserned that my £1 payment isn't showing on my bank satatement.Has anyone else checked?

curtlyb

selyoh wrote: »

i am a little conserned that my £1 payment isn't showing on my bank satatement.Has anyone else checked?

Last time i went we booked in October for a February Stay, they took the money from my CC account on 31st December :cool:.

I think its a bit like Travelodge where they can take the money anytime upto the day of the reservation.........

selyoh

ok I will relax then thanks

marcowil

I managed to get a £29 room for Friday 23rd November but cant use it now (other half has driving test that day!!)
I'm not sure if its possible but if anyone wants the booking PM me

yopusa

I would also buy a room to anyone who'd have double-booked on october the 29th...

yopusa

I would be intreasted if it is still availible?
thanks

Hey Hemc, please read your Personal Messages, we could make a deal ! It can still be available if we hurry up !

johnmoney05

My £1 charge showed on Egg Money yesterday debited on 5 Oct.
Stayed the night on 7 Oct. Couldn't sleep for some reason. But it was a good deal!
They only asked for my surname. Not even need any booking reference or IDs. Strange.

Almo

Well, I finally got through to the Hoxton. I stayed there in June for a quid and was very satisfied but am not so impressed with their customer service now...

I emailed them three times about the fact that I had accidentally booked two rooms for the same night (because of the fact that their booking system couldn't cope with demand and kept giving me error messages). I didn't get a reply and was getting increasingly concerned. I booked the room for my parents and I'm currently in Australia so tried email rather than spend a fortune on international calls.

They didn't reply or acknowledge any of the emails, so I bit the bullet and called them this evening.

I explained the situation, and she said "well both the bookings have now been charged to your card (29 and 1)". I politely asked if she could cancel and refund the 29 booking. She replied that all their bookings were non refundable. I said that I was aware of this, but as it was not my fault I didn't feel I should be charged, particularly as I was aware that many other people were in the same boat and had been allowed to cancel one room. She agreed to cancel.

I then asked a different question related to the rooms that I had previously asked in one of the emails, she said "oh yes, I am aware of that, I'm looking at the emails now".

I am so frustrated that they didn't even acknowledge my emails! Oh well, it's sorted now I guess.:rolleyes:

Mandles

There are actually less rooms for £1 than they say as i rung and asked what happened to the £1 rooms that are booked by mistake(like double clicking when website is messing you about and you end up booking 2).
I was told that in this case the rooms are released and no one gets them!! So i bet this has happened a fair bit so £1 rooms are even less than they state.Naughty, naughty!