Tesco Bank

TheBanker

mapk wrote: »

Is there an email address for customer complaints? The only email address I can find for TB is phishing@

Please see my post (330) on the previous page of the thread.

Dird

YorkshireBoy wrote: »

Nobody stole my money, but they could have, according to Tesco.

How much did you get?

badger09

TheBanker wrote: »

Please see my post (330) on the previous page of the thread.

I'm trying to follow your link - but just getting the spinning wheel. Same with Tesco Bank homepage from my bookmark:(

Anyone else having problems with Tesco bank website?

badger09

badger09 wrote: »

I'm trying to follow your link - but just getting the spinning wheel. Same with Tesco Bank homepage from my bookmark:(

Anyone else having problems with Tesco bank website?

App not working either. What's going on?:eek:

Archi_Bald

Online working fine for me. I don't use the app so don't know whether that works.

ScotinLondon

App working for me, not tried online as yet though.

molerat

On line working now but it was not around 1.30.

badger09

Archi_Bald wrote: »

Online working fine for me. I don't use the app so don't know whether that works.

ScotinLondon wrote: »

App working for me, not tried online as yet though.

Thanks chaps. Website back up & app ok for me now.

Just to prove I wasn't imagining it:o

http://www.isitdownrightnow.com/tescobank.com.html

m00head

http://www.tescobank.com/help/current-account-fraud-update/

Under the FAQ section:

"Tesco Bank has not been subject to a security compromise and it is not necessary for customers to change their login or password details"

Are they implying that it was a security compromise in the Visa debit card or contactless system?

hoc

m00head wrote: »

http://www.tescobank.com/help/current-account-fraud-update/

Under the FAQ section:

"Tesco Bank has not been subject to a security compromise and it is not necessary for customers to change their login or password details"

Are they implying that it was a security compromise in the Visa debit card or contactless system?

They're implying the card data came from outside of Tesco Bank, hacked or otherwise.