incorrect address on my credit file with noddle - rejected dispute

chris1huk

I checked my credit file with noddle, and have been linked to another address, I raised a dispute and within minutes the dispute was rejected(automated reply I'm guessing)

its now been over 2 weeks since I emailed them with no reply.
I have never been financially linked to anyone, used that address for any reason, I don't know who lives there, I know nothing about the address at all.

any advice on how to get it removed?

GingerBob_3

Complain to the ICO. They are not very good, but it's your best bet. Address linking is one of several egregious activities currently perpetrated by CRAs against the interests of the consumer and public at large.

DCFC79

You linked to the same address with the other 2 agencies ?

chris1huk

thanks for the replies, will look into the ICO
looked on clearscore and not connected on there, am I able to see the other one for free(not sure who they are tbh)

DCFC79

chris1huk wrote: »

thanks for the replies, will look into the ICO
looked on clearscore and not connected on there, am I able to see the other one for free(not sure who they are tbh)

Really should use google.

Experian is the other.

Noddle tends to be the lesser of the 3 to be accurate.

Dobbibill

You can access Experian free trial if you haven't already utilised that in the past. (I'm thinking maybe you haven't given you weren't aware who they were).

If you have and aren't entitled to a free trial then you can get your statutory report for £2 from them.

fermi

See section 11 of:

https://www.noddle.co.uk/terms-and-conditions

So basically you use the CallCredit complaints procedure described in this link:

http://www.callcredit.co.uk/consumer-solutions/contact-us/complaints-procedure

if CC Noddle persist in showing data they have been informed is inaccurate, then it may be an ICO issue, but using the Financial Ombudsmen route as well can often get faster results. You can do both as they look at complaints from a different standpoint. e.g ICO from compliance with the DPA etc, and the Ombudsman with a stronger emphasis on fair treatment and practice of the company's dealign with you.

Candyapple

chris1huk wrote: »

I checked my credit file with noddle, and have been linked to another address, I raised a dispute and within minutes the dispute was rejected(automated reply I'm guessing)

its now been over 2 weeks since I emailed them with no reply.
I have never been financially linked to anyone, used that address for any reason, I don't know who lives there, I know nothing about the address at all.

any advice on how to get it removed?

Who was the company who created the address link? Write to them and ask them to remove the incorrect data from your CallCredit file.

Nasqueron

Dobbibill wrote: »

You can access Experian free trial if you haven't already utilised that in the past. (I'm thinking maybe you haven't given you weren't aware who they were).

If you have and aren't entitled to a free trial then you can get your statutory report for £2 from them.

Experian are going free now as well, just have to go via their CreditMatcher site to flog you credit card deals - some debate as to whether you get the report or just a score though

glentoran99

its just the score

sourcrates

glentoran99 wrote: »

its just the score

Utterly useless to you then !!!