Lloyds have frozen my account

18cc

No it was true.

Nekka

Just an update..
My account has now been opened! No one had explained to me why all the headache for the past 2weeks! Just wanted to say thank you for all your advise and help.. feel so happy to have my money back and be able to live again.. thank you
Really strange!!!! 2 weeks

OceanSound

MABLE wrote: »

And that is why I said pre doh:rotfl:

Here's some POST april fool's jokes (not really!, post means post online):
https://www.boredpanda.com/april-fools-jokes/
:beer:

Fan_Of_2018

This is why Lloyds comes in a joint bottom in the Which? survey of customer satisfaction with banks...

Tashakay

Hello everyone I hope someone can help me here. My uncle sent money to my lloyds account and when I got to the bank the next day my account has been blocked. It’s been a month and two weeks they keep telling me they are investigating my account. The transfer was an international wire and they have refused to unblock my account telling me they are on investigation and until that is done they won’t remove blocks. I am curious if this has happened to someone before and how long it takes them to investigate if they thinks it’s fraud. I am really running out of patient because payment are not being accepted into the account and I can’t make any withdrawal it’s all so frustrating

Tashakay

Hello everyone I hope someone can help me here. My uncle sent money to my lloyds account and when I got to the bank the next day my account has been blocked. It’s been a month and two weeks they keep telling me they are investigating my account. The transfer was an international wire and they have refused to unblock my account telling me they are on investigation and until that is done they won’t remove blocks. I am curious if this has happened to someone before and how long it takes them to investigate if they thinks it’s fraud. I am really running out of patient because payment are not being accepted into the account and I can’t make any withdrawal it’s all so frustrating

jonesMUFCforever

Tashakay wrote: »

Hello everyone I hope someone can help me here. My uncle sent money to my lloyds account and when I got to the bank the next day my account has been blocked. It’s been a month and two weeks they keep telling me they are investigating my account. The transfer was an international wire and they have refused to unblock my account telling me they are on investigation and until that is done they won’t remove blocks. I am curious if this has happened to someone before and how long it takes them to investigate if they thinks it’s fraud. I am really running out of patient because payment are not being accepted into the account and I can’t make any withdrawal it’s all so frustrating

How long has your account been open?
Is this the first time he has sent you money?
How much did he send?
Which country did he send it from?

Tashakay

jonesMUFCforever wrote: »

How long has your account been open?
Is this the first time he has sent you money?
How much did he send?
Which country did he send it from?

Its been 12years. And yes this is the first time he sent me money he sent it from US...i am wondering how long this would take as i called their complain snd the lady there saud until after investigation. I forgot to mention they sent me a letter that investigation is completed snd when i got to the bank they said they are still on investigation. I am really tired of all this

Tashakay

Please does anyone have a reasonable answer for me? I am loosing my mind

eskbanker

Tashakay wrote: »

I forgot to mention they sent me a letter that investigation is completed snd when i got to the bank they said they are still on investigation.

If their letter confirming completion of the investigation also stated that you should now be able to access the funds in the account but they're still refusing to release funds then file a formal complaint via https://www.lloydsbank.com/contact-us/how-to-complain.asp

Nobody on here is going to be able to tell you how long it'll take, it's only Lloyds that'll be able to advise, although if you're not getting anywhere after raising a complaint then you can escalate to the Financial Ombudsman Service - they'll typically expect the bank's own complaints process to have been fully exhausted first, which can take up to eight weeks, but where the issue is the delay then it's reasonable to ask the FOS to intervene.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm