Lloyds have frozen my account

Tashakay

It didn’t state I can now access fund it just said investigations complete. And when I went there last week they said they need to futher investigate the bank the wire came from and that it would take two weeks to do that. I am running out of patient with this bank as I don’t get why they would send me a letter saying investigation completed and still futher investigate while holding all my life savings

Tashakay

I also saw on the app that I was charged some money for indemnity recovery whatever that means!!! Please someone help

Robin9

Have you contacted the writer of the letter ? Is there an email or phone number or an address. ? Preferably write.

Ignore the bank branches they cannot help.

jonesMUFCforever

Tashakay wrote: »

I also saw on the app that I was charged some money for indemnity recovery whatever that means!!! Please someone help

Indemnity recovery suggests a direct debit you asked them for money back has been challenged by the originator and have debited you back--- ring any bells?

Tashakay

Well like I said my uncle sent me this money and I guess I can get helpful replies as to how long it would take to unblock my account and not telling me he didn’t send me money when the money is sitting right in my account but blocked

Tashakay

Thanks the letter was from fraud department and when I got to the bank they said fraud department is not through with investigation as they put a call across to them and they said this would take two weeks

jonesMUFCforever

How much did your uncle send you?
What were your plans with the money - before they blocked your account?

DCFC79

jonesMUFCforever wrote: »

Indemnity recovery suggests a direct debit you asked them for money back has been challenged by the originator and have debited you back--- ring any bells?

Have you missed this question OP ?

Tashakay

It’s £25000 and the money was to buy a house. Meanwhile the money is still in my account I can see it there it’s just I can’t do anything with the account so how is that possible that the money has been sent back when I can still see it and my account is still blocked with investigation going on...please help I am confused

Robin9

Robin9 wrote: »

Have you contacted the writer of the letter ? Is there an email or phone number or an address. ? Preferably write.

Ignore the bank branches they cannot help.

Have you been in touch with Lloyds as per my earlier suggestion ?

There is no point pushing for advice from this forum - plenty has been given and the consensus is that the Banks (may even be the US Bank) smell a rat and that something is not right ?