Can't get past welcome/log in screen (boot up) - windows

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in Techie Stuff
Having real trouble with my laptop and windows lately.
I used to have win 8.1 and upgrades to 10
Laptop became very slow and sluggish
I did a 'fresh install a month ago which improved things
Yesterday I typed in my password, but then it was taking ages to get to the start screen and never getting through
I think it's happened once or twice before a long time ago, but eventually it worked, but not this time
I did a quick search and seems others had this too.
I hit shift and restart to get to the options page
I can
- system repair
- system restore
- fresh reinstall and keep files
I don't have stuff backed up I think (but don't think all files are important, but ideally don't want to wipe it)
I don't have a win backup/repair DVD (laptop doesn't have a dvd slot, but I have an external DVD drive)
It's an Acer aspire e13.
So,
I tried the fresh install overnight, but that doesn't seem to work.
I'm going to try system repair and then system restore point (I believe I tried at least one of those last night, but didn't work)
Clearly it's a software issue
What on earth are my options after these 3 are exhausted,?
absolutely had enough of windows computers now
I used to have win 8.1 and upgrades to 10
Laptop became very slow and sluggish
I did a 'fresh install a month ago which improved things
Yesterday I typed in my password, but then it was taking ages to get to the start screen and never getting through
I think it's happened once or twice before a long time ago, but eventually it worked, but not this time
I did a quick search and seems others had this too.
I hit shift and restart to get to the options page
I can
- system repair
- system restore
- fresh reinstall and keep files
I don't have stuff backed up I think (but don't think all files are important, but ideally don't want to wipe it)
I don't have a win backup/repair DVD (laptop doesn't have a dvd slot, but I have an external DVD drive)
It's an Acer aspire e13.
So,
I tried the fresh install overnight, but that doesn't seem to work.
I'm going to try system repair and then system restore point (I believe I tried at least one of those last night, but didn't work)
Clearly it's a software issue
What on earth are my options after these 3 are exhausted,?
absolutely had enough of windows computers now
0
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Replies
Final try is system restore to 25/9/16 before a critical update occurred apparently
What are my options?!?
Download the w10 iso and try a reset from that, choose the keep everything. However you might have HDD corruption and this might not be successful in restoring your existing files.
A comprehensive guide can be found here:
https://www.infopackets.com/news/9681/7-ways-repair-or-factory-reset-windows-10
A lot of the time these problems are due to failing HDD's - the best option is to get yourself a new drive and clone your existing one over before it dies.
Could be many other reasons, exhaust other possibilities before rushing out to buy new hardware.
One thing I always do is get rid of hybrid shutdown/fast start up as it can cause lots of startup shutdown problems, not to mention locking your disk if something goes wrong and you need to recover files which is where linux comes in handy.
In security I have the options to secure boot, reset to setup mode or restore factory keys. In boot I have usb boot, pxe boot to lan and pxe ipv first.
EDIT: if you're not fussed about files, factory restore...(via novo key as above)...
https://support.lenovo.com/gb/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b50-30-notebook/documents/ht062552